A cybersecurity firm based in Richmond, VA is hiring a Customer Service Manager to lead client service functions within compliance and GRC engagements. The ideal candidate should have over 5 years of experience in customer service or account management and be capable of managing a team effectively. This role includes responsibilities such as ensuring delivery timelines, mentoring staff, and maintaining high client satisfaction. This position offers competitive salary and benefits including 10 days PTO and a 401(k) plan.#J-18808-Ljbffr