Senior Controls Engineer

OverviewElectric Machinery Company, a division of WEG Electric Corp., Minneapolis, Minnesota.Position: Senior Controls EngineerDepartment: ServiceTravel: Up to 25% travel, domestic and international, for pre-design data gathering, installation, or troubleshooting.Primary ObjectiveProvide industry-leading design solutions and service support for large industrial motors and generators to customers worldwide. Work closely with all functional areas of the business as part of a cross-functional Service team. Create cost-effective designs that meet challenging customer timelines and ensure successful installation and operation.ResponsibilitiesManage the complete lifecycle of Service engineering projects, including concept design, creating detailed drawings, manufacturing support, and field installation and commissioning.Deliver high enthusiasm and energy to resolve service requests and promote strong customer relationships.Analyze field data, recommend corrective action, and write/edit service reports on factory repairs and field service work.Organize and coordinate inspection, analysis, and disposition of returned equipment, parts, and material.Act as a liaison between the sales force, customers, users, and factory, providing technical information and assistance to sales offices, customers, and users.Procure controls equipment for projects as required.Mentor junior staff.Stay current on control strategies and code changes.Knowledge, Skills, and AbilitiesB.S. degree in Electrical Engineering.Sense of urgency to affect timely response and resolution to customer requests.Effective oral and written communication skills and proven ability to effectively deal with difficult customers.Ability to manage multiple tasks and activities simultaneously with coordination, prioritization, documentation, and progress tracking.Strong interpersonal skills with internal and external customers to achieve customer satisfaction excellence.Computer literacy with knowledge of common business software including SAP, Outlook, Word, Excel, and PowerPoint.Knowledge of motors and generators, power generation systems, petrochemical operations systems, and related industry applications.Knowledge of SAP operating system preferred.Physical RequirementsPhysical ability to travel within manufacturing and office facilities.Ability to climb stairs and move around shop machinery and in-process equipment safely.Ability to climb ladders, use scaffolding or catwalks to service machinery.Ability and willingness to wear fall protection equipment.Physical ability to lift and carry up to 25 pounds.Ability to travel via public, commercial, or personal transportation.Must be legally able to drive a vehicle in the United States.Willingness to travel internationally.Must possess a valid passport or be able to obtain one.Salary: $80,000 - $93,000#J-18808-Ljbffr