Acceptance Testing, Artificial Intelligence (AI), Communication Skills, Consulting, Customer Support/Service, Detail Oriented, Emerging Technology, Establish Priorities, GPS (Global Positioning System), Government, Higher Education, Human Capital, Human Resources Strategy, Incentive Programs, Interpersonal Skills, Leadership, Local Government, Mentoring, Multitasking, Performance Management, Presentation/Verbal Skills, Quality Management, Resolve Customer Issues, Service Delivery, Technical Strategy, Time Management, Willing to Travel, Writing Skills