ProServe is a new retail science consulting organization we are launching within EU Amazon Vendor Services (AVS), designed to address the most pressing and complex issues held by the senior leadership of our largest vendors and brands. We start from the customer's problem and work backwards to apply distinctive results that "only Amazon" can deliver, and develop science-driven capabilities that create differentiating insight. We serve our clients through the development of customer and retail strategies that enable their long-term growth via a combination of strategy consulting methodologies, data science, and decades of proprietary transaction data and eCommerce expertise.
As a Senior Consultant, you will work with senior leaders of our largest vendors to tackle their most critical Customer, Product, and Channel eCommerce issues. You will use your customer understanding and industry insight to plan and execute engagements that transform vendor strategy and change the trajectory of their business growth. You will also work directly with our dedicated Data Science team to prototype custom solutions with the potential to scale to hundreds of vendors, and even change the market. As a core team member you will also work with vendors, team members, and internal and external partners to influence the way we work, how we serve customers, and where we invest in future capabilities.
This is an ideal role if you are looking to leverage your client service skills while broadening your understanding of Product Management, Data Science, and other hands-on business ownership roles in the technology industry. We are open to strong-performing client service professionals with an analytical mindset and a track record of driving change, including industries and functions such as management consulting, corporate or marketing strategy and planning. The ideal candidate will have a strong combination of leadership experience and problem-solving capabilities. They will have closely worked with an executive leader in their organization and/or as a consultant to executive clients. They will be proficient in data analysis and AI. They will be curious learners looking for challenges and growth. They will serve as trusted advisors for our vendor's business executives and leaders.
Key job responsibilities
This is a customer facing role with relevant business travel when needed.