Senior Consultant, Elevated Client Services

Intercontinental Exchange Holdings

Jacksonville, FL

JOB DETAILS
SKILLS
Business Model, Communication Skills, Consulting, Cross-Functional, Customer Support/Service, Maintain Compliance, Mortgage, Operational Improvement, Operational Support, Process Improvement, Project/Program Management, Regulations, Sales Management, Training/Teaching
LOCATION
Jacksonville, FL
POSTED
2 days ago

The Senior Consultant is an individual contributor role providing strategic expertise in Servicing functions related to mortgage default operations.

Responsibilities include leading complex client projects, defining strategies, configuring solutions, analyzing impacts, and ensuring compliance.

They act as project leader, facilitating stakeholder communication, conducting testing, and delivering training to support operational improvements, process optimization, and regulatory adherence.

Ideal candidates possess extensive knowledge of mortgage default processes, related products, and regulations, with proven experience managing client engagements and cross-functional teams.

Strong communication, business modeling, and project management skills are essential, along with the ability to work independently and collaboratively.

Intercontinental Exchange is an Equal Opportunity Employer.

About the Company

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Intercontinental Exchange Holdings