Senior Collections & Recovery Specialist (Remote)

SECU

Raleigh, NC(remote)

JOB DETAILS
SKILLS
Call Centers, Consumer Loans, Credit Cards, Credit Union, Credit and Collections, Customer Escalations, Documentation, Early Intervention, Mortgage, Negotiation Skills, Past Due Accounts
LOCATION
Raleigh, NC
POSTED
2 days ago

State Employees' Credit Union is seeking a Collections Contact Center Senior Specialist to manage delinquent accounts across mortgage, credit cards, and consumer loans. The role emphasizes early intervention, cure efforts, and compliant negotiations within a high-volume contact center.Responsibilities include securing Promises-to-Pay, documenting actions in systems, and escalating unrecoverable accounts. A Bachelor's degree and 5+ years in collections or related centers are required, with#J-18808-Ljbffr

About the Company

S

SECU