You’ll support a complex book of business and work closely with Account Managers, Account Executives, Producers, and Brokers. This role focuses on client service across marketing, claims, administration, renewals, and sales support. You’ll work with clients who have some of the most complex needs, and there are no renewal goals tied to the accounts you support.
If you like variety, careful follow through, and solving client problems, this role gives you plenty to work on. You’ll help keep information organized, questions answered, and next steps moving for clients who rely on clear, timely support.
How you'll make an impact:You’ll be the day to day point of contact for assigned clients, helping resolve complex service issues that need research and coordination with carriers or agents. You’ll answer questions, keep a clear log of conversations, and make sure the right people have the information they need.
You’ll also help market new and renewal accounts, prepare renewal materials, and support client presentations with research and preparation. Along the way, you’ll look for ways to add new lines of business with current clients and share information about legal issues that may affect them. You’ll also help lead enrollment meetings and support implementation so clients have a smooth experience from start to finish.
Required: High School Diploma/GED and 3+ years of related experience.
Preferred: Appropriate license
Behaviors: Understanding of the insurance brokerage business and customer service processes/tasks
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
Other benefits include:
**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
We value inclusion and diversity
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Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Gallagher, a global insurance brokerage and risk management services firm, helps clients address risk, protect assets and recover from losses. The products and services we provide keep businesses and institutions running, and enable individuals and families to rebuild their lives. Gallagher is the only insurance broker recognized by the Ethisphere Institute as a World's Most Ethical Company.
Gallagher provides retail and wholesale property and casualty brokerage, alternative risk transfer services, employee benefit consulting, and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services, human resource consulting, and retirement services.