Senior Case Manager

Job Description:

Position Overview:
Provide high quality case management services, including but not limited to intake, case planning, court
advocacy, cognitive behavioral therapy referrals and linkage to stabilization services. Additionally,
leading case conferencing sessions with program coordinators and career coaches who also support the
youth on your caseload. As well as facilitating additional projects that improve the performance of staff
and/or benefit clients.
Governor's Office of Business and Economic Development grant has been to provide job placement,
system navigation services, and legal services to address barriers to reentry in the City and County of
San Francisco, California, for those disproportionately impacted by past federal and state drug policies.
Senior Case Manager will be responsible for case managing all youth who are participants of Re-entry
programs.
Qualifications:
Possession of bachelor degree or working towards degree in Criminal Justice, Psychology,
Sociology, or related fields. Can be substituted with 4+ years experience working in youth
programs.
Must have excellent oral and written communication skills
Experience with workforce development programing, as well as education pathways
Experience with immigration laws and policies and its impact on marginalized communities
Experience working with undocumented and/or system impacted youth
Must be familiar with restorative justice, trauma informed care, and motivational interviewing
Ability to maintain confidentiality and demonstrate a high degree of integrity
Must have valid California Driver’s License and insured, registered and operational vehicle to use
for work purposes
Must pass a criminal background check and TB test clearance
Availability to work in the evenings to meet with participants. Periodic Saturdays
Ability to be on call

Personal Qualities:
A commitment to and strong belief in BACR’s and CHALK Mission, Philosophy, and Guiding
Principles.
Ability to maintain goals and priorities in dealing with varying challenges
Ability to work under pressure and provide crisis intervention
Ability to be flexible in working with people and organizations of different viewpoints
Creativity, enthusiasm and a dedication to youth centered approach and youth development
Duties and Responsibilities:
Conduct various assessments of youth/ TAY to identify and address wraparound barriers,
behaviors and corresponding characteristics that hinder stability and functionality
Generate thorough individual service plans consisting of supportive services, resources,
referrals and linkage to promote stability and functionality
Familiarity with identification documents from foreign countries and knowledge of how to
acquire them
Request monthly cash advances to purchase supportive services and complete monthly expense
reports
Build and maintain strong rapport with youth/TAY so participant identifies you as a key
figure in their supportive network
Develop relationships and maintain communication with supportive network, providers and
stakeholders in efforts to case conference, strategize and better serve youth/TAY
Collaborate with the Program Manager and Career Coach to facilitate training and workshops
and assist with planning career panels, information sessions, and field trips for participants that
lead to employment and retention of employment.
Meet with youth/TAY on a weekly to monthly basis depending on the need to formally
monitor progress or regression of individual service plan and implement motivational techniques
to keep youth/TAY engaged
Work with youth in setting and reaching self identified educational, professional and personal
long and short term goals
Responsible for maintaining case files with detailed case notes and regular input of participant
information into database systems and spreadsheets
Attend school meetings, court hearings, other necessary appointments and act as advocate
when appropriate
Responsible for writing character, recommendation and progress letters/reports for court
and/or other institutions
Represent BACR at networking and partnership meetings and events
Attend semi-monthly staff meetings for case conferencing and/or programmatic discussions
Commitment to professional development by attending trainings and workshops to better serve
participants
Other duties as assigned

About Us:

Bay Area Community Resources (BACR) promotes the healthy development of individuals, families and communities through direct services, volunteerism, and partnerships in the San Francisco Bay Area.

We have deep respect for the communities we serve throughout the Greater San Francisco Bay Area, the dedicated staff who show up for those in need, and the opportunity we have been given through this work to promote resilience in tens of thousands of individuals every year.

BACR is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment w/o regard to perceived age, marital or familial status, religion, gender, gender identity, gender expression, sexual orientation, race, creed, color, genetic information, ancestry, national origin, physical or mental disability including AIDS or AIDS-Related Complex or military status.

Visit our website at www.bacr.org.

Above is the pay range for this position that we reasonably expect to pay. Individual compensation is based on various factors including experience/education, skillset, and geographic location.