Senior Case Manager / Genesee Case Management / Full time (40)/ Days/ Flint.
Make a real impact – help someone build independence while building a career, you’re proud of.
The Senior Case Manager assigns duties to case management staff and manages their work product pertaining to performing tasks related to their caseload assignments. The Senior Manager uses his/her technical skills and knowledge to analyze and recommends strategies for work performance improvement. A senior case manager also directly provides comprehensive case management services for adults with serious mental illness or children/adolescents with emotional disturbances (and their families) to improve quality of life and maintain the highest possible ability to recover and function within the community. This position promotes recovery-based, person-centered, and culturally competent practices. This position requires working in the community and performing home visits.
What You’ll Do
The Senior Case Manager will assist in the following areas:
- Mentor/Coach individually, and as a Team, all assigned case managers.
- Provide Training, Shadowing. and Onboarding to new case managers assigned to your team.
- Meet weekly with case management staff, addressing clinical issues.
- Promote a recovery centered environment and provide referral to appropriate community resources Act as a consultant to assigned case manager team members-pertaining to the delivery of day-to-day clinical services, report engagement to clinical program manager (timelines based on program) and escalating areas of concern to Clinical Manager, as needed.
- Identify emergency crisis. Make immediate clinical assessments and respond according to accepted crisis intervention methods and techniques: coordinate other services.
- Ensure consumer involvement in the Person Centered Planning Process (PCP).
- Facilitate the implementation of Individual Plan of Service.
- Perform comprehensive, ongoing psychosocial assessments.
- Participate in legal proceedings including petitioning and testifying in clinical emergencies.
- Maintain compliance with assigned caseload with person centered treatment plans, maintain 95% or higher on quality of care audits from assigned caseload, meet all required timelines for documentation, maintain a high level of case management requirements and ability to provide oversight of team members.
- Utilize his/her technical skills and knowledge to analyze and recommends strategies for recovery.
- Facilitate the coordination of consumer intakes, discharges, and transfers.
- Communicate with all service providers in Treatment Plan.
- Facilitate hospitalizations, attend hospital meetings and coordinate with hospital social worker.
- Coordinate and monitor activities such as a job, school, volunteerism, and family caretaking.
- Provide referral to appropriate community resources.
What we’re looking for
- You are passionate about serving others.
- You are helpful and professional with internal and external customers.
- You enjoy working independently and as part of a team.
- You act as a positive role model and coach for others.
What you’ll bring
Preferred
- Master’s degree preferred.
- LMSW Preferred
- Knowledge of the following areas preferred: Concepts of Motivational Interviewing, Integrated Duel Dual Diagnosis Treatment, Family Psycho Education, Stages of Change, and Trauma Informed Care.
Required
- Bachelor’s degree in a human services (Social Work, Psychology, Sociology, Criminal Justice…) field from an accredited institution required.
- Qualified Mental Health Professional (QMHP) and/or Qualified Intellectual Disabilities Professional (QIDP): Individual with specialized training or one year experience in treating or working with a person who has mental illness and/or intellectual disabilities; and is a social worker, registered nurse, licensed or limited-licensed professional counselor.
- One year of experience treating or working with SPMI and/or I/DD population
- Two years case management experience with adults
- Valid Michigan Driver’s License.
Benefits
We’re proud to offer a robust and meaningful benefits package to support your career growth and overall well-being:
- Starting Pay: $22-$27 (based on education and experience)
- Medical, Vision, & Dental Care depending on full or part time status.
- 403(b) Retirement Plan
- Paid Time Off
- Educational Reimbursement
- Career-Pathing
- Paid Training
- Employee Referral Bonus
Why Join Our Team?
Not your average Job. Not your average impact.
At Hope Network your not just filling a role , you're showing up for someone who needs consistency, encouragement, and support. Every day looks different, but thing stay the same: what you do matters.
Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no hum is more valuable than the next - and the work you do here truly matters
Apply today and start making a difference