Our global voice team is looking for a committed, experienced Senior Software Engineer who is passionate about creating high performing, scalable, and resilient mission critical services that are the foundation of Five9's next generation contact center platform. You will have the opportunity to combine what you already know with new learnings, crafting a bespoke solution that serves our customers and partners.
Responsibilities:
• Participate in an Agile scrum team which practices DevOps. • Write clean and well-documented code and tests. • Deliver your code as part of an overall solution running in the public cloud.
Required Skills:
• 5+ years professional experience in software development, with some being written in C and/or C++. • Hands-on experience writing software for real-time communications signaling and media protocols (SIP, RTP, etc.). • Ability to methodically troubleshoot complex systems. • Excellent communication and organization skills, and a sense of ownership.
Technical Skills:
• Modern C++ (C++17+) • RTP/SIP • Audio codecs • SIP/SDP • ASR/TTS integration • AI APIs • Cloud platforms (AWS/Azure/GCP) • CI/CD • Containers • SRE principles
Benefits:
• Five9 Shares • Bonus Scheme • 10% Flexi Benefit • Meal Allowance • Medical Insurance • Life Insurance • 25 day Annual Leave + Public Holidays