Senior Business Systems Analyst

Senior Business Systems Analyst
Remote Role
12+Month Contract

Our client is seeking a Senior Business Systems Analyst to provide critical support for enterprise financial and operational systems within a complex, mission-driven organization. This role is ideal for a seasoned systems professional who combines deep ERP expertise with strong business process knowledge and the ability to bridge technical and functional teams. The ideal candidate is proactive, solutions-oriented, and comfortable stepping into an environment where system reliability, stakeholder partnership, and process improvement are essential.

This role is fully remote.

Responsibilities

• Serve as a senior functional lead supporting core enterprise financial and operational systems, ensuring stability, usability, and effective end-user support across business teams.
• Administer and enhance workflow automation platforms, including maintaining existing workflows, forms, access controls, system updates, and issue resolution.
• Support ERP administration, system maintenance activities, release testing, upgrades, and ongoing optimization efforts in partnership with internal technical teams.
• Assist with expense management system support, particularly related to integrations, troubleshooting, configuration changes, and coordination with business stakeholders.
• Monitor and triage system support requests, prioritize issues appropriately, and drive timely resolution while maintaining a high level of customer service.
• Partner closely with accounting, finance, payroll, accounts payable, accounts receivable, IT, and business operations teams to understand system needs and improve business processes.
• Collaborate with external vendors, implementation partners, and support providers to coordinate issue resolution, enhancements, and professional services engagements.
• Contribute technical and functional leadership to enterprise initiatives involving finance systems modernization, automation, workflow improvements, and business process transformation.
• Support compliance-related workflows, documentation processes, and operational system changes driven by evolving business or regulatory requirements.
• Participate in testing initiatives, including regression testing, automated testing improvements, and validation of system enhancements prior to deployment.
• Assist with ERP evaluation, enhancement, or consolidation efforts by contributing analysis, business requirements, and solution recommendations.
• Support reporting and data visibility initiatives by partnering with analytics or business intelligence teams to improve operational insights and decision-making.
• Serve as a liaison between technical teams and business stakeholders, translating functional needs into practical systems solutions and communicating project progress clearly.
• Participate in recurring stakeholder meetings, project working sessions, and operational reviews to provide updates, track action items, and maintain alignment across teams.

Qualifications

• 5+ years of experience as a Business Systems Analyst, ERP Systems Analyst, Financial Systems Analyst, or similar enterprise systems support role.
• 3+ years of hands-on experience supporting ERP or financial platforms in a complex business environment.
• Strong experience supporting enterprise financial systems, ERP platforms, expense management tools, or workflow automation solutions.
• Working knowledge of accounting and finance business processes, including accounts payable, accounts receivable, payroll, general ledger, month-end close, reconciliations, and reporting.
• Experience supporting enterprise systems integrations between ERP, workflow, financial, or adjacent business applications.
• Familiarity with system release cycles, upgrades, regression testing, and change management processes.
• Experience troubleshooting system issues, managing support tickets, and delivering timely issue resolution for business users.
• Experience working with third-party vendors, implementation consultants, or managed service providers supporting enterprise systems.
• Ability to gather business requirements, analyze workflows, identify process improvement opportunities, and recommend scalable technical solutions.
• Experience supporting workflow automation, digital forms, approval routing, or process orchestration platforms.
• Strong communication skills with the ability to effectively engage both technical teams and non-technical business stakeholders.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Self-directed, resourceful, and comfortable stepping into complex environments with limited ramp-up time.

Preferred

• Experience supporting Deltek Costpoint, SAP Concur, or similar enterprise financial systems.
• Prior experience supporting accounting, finance, nonprofit, education, government, or grant-funded organizations.
• Familiarity with ERP modernization, integration projects, or enterprise systems transformation initiatives.
• Experience with reporting, dashboards, or business intelligence tools.
• Exposure to workflow automation or low-code platforms.
• Familiarity with automated testing tools and ERP release validation processes.
• Technical knowledge of integrations, APIs, SQL, scripting, or related systems support capabilities.
• Prior accounting or finance practitioner experience is highly valued.