Senior Business Systems Analyst- Estate Solutions

This job posting is anticipated to remain open for 30 days, from 22-Jul-2026. The posting may close early due to the volume of applicants.

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

Join a Team That Delivers Critical Solutions with Precision, Insight, and Purpose

The Estates Solutions - Court Orders team plays a vital role in supporting customers and the organization through some of the most sensitive and complex account matters. Comprised of Estates Operations, Court Orders, Garnishment/Levy, and Estates Insights & Solutions, this team provides end-to-end expertise across routine processing, legal requests, and specialized decedent-related cases. Together, these functions ensure accurate execution, regulatory compliance, and exceptional operational support in a highly regulated environment.

We are seeking a dynamic and analytical leader who thrives on solving complex business challenges, driving operational excellence, and developing talent. In this role, you will lead day-to-day operations, guide and mentor team members, and leverage data-driven insights to improve performance and influence decision-making. You will serve as a functional leader across multiple highly complex business processes, partnering with stakeholders on cross-functional initiatives while maintaining a strong focus on risk management, controls, and compliance.

What You'll Do

• Serve as a liaison between Information Systems (IS) and divisional stakeholders to maintain, enhance, and integrate systems and data, proactively identifying enterprise technology opportunities.
• Lead or contribute to large, complex initiatives, partnering across business and technology teams to drive delivery of new systems and capabilities.
• Support and provide functional leadership for multiple highly complex business processes, ensuring alignment between business needs and technical solutions.
• Create, maintain, and refine business process models, data flows, requirements, use cases, prototypes, and test cases to support solution design and delivery.
• Develop and manage multiple complex project plans simultaneously, ensuring progress, alignment, and timely execution.
• Conduct and present business systems impact analyses, identifying systematic solutions that deliver meaningful business value.
• Design and support change management efforts, including communication, process, and training plans to minimize disruption and drive adoption.
• Apply a strong understanding of enterprise systems and downstream impacts of change, ensuring solutions are scalable and sustainable.
• Develop and present business cases for new or enhanced systems and data solutions.
• Promote and help enforce Business Systems Analyst best practices, standards, and methodologies within the team.
• Mentor and support the development of less experienced analysts, contributing to overall team capability and consistency.

Required:

• Bachelor's degree required; equivalent relevant experience considered.
• 5+ years of experience designing and implementing business systems and data solutions using structured analysis methodologies.
• Advanced knowledge of Business Systems Analyst principles and best practices.
• Strong ability to analyze business processes, systems, data definitions, and data flows.
• Proven experience designing process and data improvements to drive efficiency and scalability.
• Solid understanding of enterprise systems and the impacts of system changes.
• Experience creating or executing project plans across complex initiatives.
• Strong problem-solving and troubleshooting skills, with appropriate escalation when needed.
• Excellent communication and stakeholder management skills, including presenting complex concepts to leaders.
• Ability to work independently and collaboratively, manage multiple priorities, and lead without direct authority.

What could set you apart:

• Degree emphasis in Computer Science or Management Information Systems (MIS).
• Experience mentoring or guiding less experienced analysts.
• Proficiency with Microsoft Office for system documentation, prototyping, and scenario modeling.
• Experience with BI and reporting tools (e.g., Tableau or similar platforms).
• Working knowledge of data warehouse concepts.

Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week.

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.