The Business Analyst reviews and documents business systems and user needs, developing cost-effective technical solutions.
Essential functions include evaluating processes, identifying improvements, developing system procedures, analyzing data, and defining project requirements.
They perform quality assurance testing, coordinate user testing, and troubleshoot inquiries.
The role involves gathering information from subject matter experts, creating process documentation, and monitoring project progress.
Qualifications include a bachelor’s degree or equivalent, 5+ years of experience, strong communication and analytical skills, and proficiency in Microsoft Office.
The position requires regular office work, occasional warehouse visits, and physical activities like sitting, lifting, and reaching.