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Senior Business Analyst Mortgage LOS (Dark Matter Empower)

ICONMA, LLC

Remote, NJ(remote)

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JOB DETAILS
SALARY
$15.49–$53.57 Per Hour
SKILLS
Administrative Skills, Analysis Skills, Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Automation, Banking Services, Business Analysis, Continuous Improvement, Cross-Functional, Data Analysis, Health Plan, Information Technology Consulting, Loan Origination, Metrics, Mortgage, Problem Solving Skills, Process Improvement, Quality Control, Systems Administration/Management, Training/Teaching, Underwriting, User Interface/Experience (UI/UX)
LOCATION
Remote, NJ(remote)
POSTED
17 days ago
Our client, a IT Services and Consulting company, is looking for a Senior Business Analyst – Mortgage LOS (Dark Matter Empower) for their Remote location.
 
Responsibilities:
  • Analyze current loan lifecycles and configure the Empower platform to shift workflows from linear milestones to exception-based, data-driven tasking.
  • AI & Automation Integration: Partner with tech teams to implement and monitor AI-driven document classifications and secure AI agents within the LOS to accelerate income/asset validation and underwriting decisions.
  • Cross-Functional Collaboration: Serve as the liaison between origination teams, Underwriting, Closing, and IT to translate business needs into technical configurations.
  • Data & Analytics: Use the LOS to track operational metrics, such as time-to-close and fallout rates, to identify inefficiencies and areas for continuous improvement.
  • Compliance & Quality Control: Ensure all automated workflows and digital document packages (including eClosing/eNote integrations) remain fully compliant with federal, state, and investor guidelines
 
Requirements:
  • 7+ years of Business Analysis experience
  • 3+ years in mortgage banking or loan origination process improvement
  • Hands-on experience with Dark Matter Empower LOS (preferred)
  • Domain Expertise: Must have 3+ years of process improvement experience in mortgage banking with a deep understanding of loan origination workflows (POS to Closing).
  • Platform Proficiency: Hands-on administrative or operational experience with the Dark Matter Empower LOS platform preferred.
  • Soft Skills: Exceptional analytical problem-solving capabilities and the ability to train loan teams on persona-based user experiences
  • 7.00 Years of Experience
 
Why Should You Apply?  
 

About the Company

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ICONMA, LLC