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Senior Business Analyst – Mortgage LOS (Dark Matter Empower)

Iconma

Remote, NJ(remote)

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JOB DETAILS
SALARY
$15.49–$53.57 Per Hour
SKILLS
Administrative Skills, Analysis Skills, Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Automation, Banking Services, Business Analysis, Continuous Improvement, Cross-Functional, Data Analysis, Health Plan, Information Technology Consulting, Loan Origination, Metrics, Mortgage, Problem Solving Skills, Process Improvement, Quality Control, Systems Administration/Management, Training/Teaching, Underwriting, User Interface/Experience (UI/UX)
LOCATION
Remote, NJ(remote)
POSTED
16 days ago
Our client, a IT Services and Consulting company, is looking for a Senior Business Analyst – Mortgage LOS (Dark Matter Empower) for their Remote location.
 
Responsibilities:
  • Analyze current loan lifecycles and configure the Empower platform to shift workflows from linear milestones to exception-based, data-driven tasking.
  • AI & Automation Integration: Partner with tech teams to implement and monitor AI-driven document classifications and secure AI agents within the LOS to accelerate income/asset validation and underwriting decisions.
  • Cross-Functional Collaboration: Serve as the liaison between origination teams, Underwriting, Closing, and IT to translate business needs into technical configurations.
  • Data & Analytics: Use the LOS to track operational metrics, such as time-to-close and fallout rates, to identify inefficiencies and areas for continuous improvement.
  • Compliance & Quality Control: Ensure all automated workflows and digital document packages (including eClosing/eNote integrations) remain fully compliant with federal, state, and investor guidelines
 
Requirements:
  • 7+ years of Business Analysis experience
  • 3+ years in mortgage banking or loan origination process improvement
  • Hands-on experience with Dark Matter Empower LOS (preferred)
  • Domain Expertise: Must have 3+ years of process improvement experience in mortgage banking with a deep understanding of loan origination workflows (POS to Closing).
  • Platform Proficiency: Hands-on administrative or operational experience with the Dark Matter Empower LOS platform preferred.
  • Soft Skills: Exceptional analytical problem-solving capabilities and the ability to train loan teams on persona-based user experiences
  • 7.00 Years of Experience
 
Why Should You Apply?  

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/