Location: Las Vegas, NV
At Switch, we don’t just design, build and operate data centers—we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.
We believe that innovation isn’t just about technology—it’s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world’s most advanced digital infrastructure that powers the progress of humanity.
As the Benefits Manager at Switch, you will oversee the administration, delivery, and continuous improvement of employee benefits programs across the company. This role supports employees and leaders by ensuring benefit programs are accurate, compliant, and easy to navigate.
This is a technology-forward role focused on improving how benefits are delivered, managed, and experienced across a multi-state workforce. We are looking for someone with experience designing and managing innovative benefits programs that support employee well-being, business needs, and long-term workforce growth.
You will partner with vendors, payroll, HR, and internal stakeholders to strengthen systems, improve workflows, and support scalable operations through technology and process improvement.
The Benefits Manager is a hands-on role that combines employee support, vendor management, compliance oversight, systems administration, and operational execution.
Manage the day-to-day administration of employee benefits programs
Support medical, dental, vision, retirement, leave, wellness, and other benefit offerings
Design and improve benefits programs that support employee experience and organizational goals
Evaluate market trends and recommend innovative benefit offerings and program enhancements
Serve as a primary point of contact for employee benefit questions and issue resolution
Partner with vendors, brokers, payroll, and HR teams to ensure accurate benefit administration
Oversee open enrollment planning, communication, and execution
Maintain accurate benefit records, reporting, and employee documentation
Support leave of absence and accommodation processes in partnership with HR
Monitor benefits processes to ensure compliance with company policies and applicable laws
Review benefit data and identify opportunities for process improvement and automation
Support benefits system configuration, integrations, testing, and process improvements
Assist with benefit audits, invoices, reconciliations, and reporting activities
Help develop employee communication materials that explain benefits clearly and accurately
Support ongoing evaluation of benefit programs and employee experience
Manage workers’ compensation processes, including coordination of claims administration; provide guidance and direction to managers on case handling, compliance requirements, return-to-work practices, and resolution strategies.
Clear communicator who can explain complex information in a simple and respectful way
Strong attention to detail and follow-through
Organized and reliable in managing deadlines, documentation, and sensitive information
Comfortable working with HR technology systems, reporting tools, and process automation
Able to balance employee support with policy and compliance requirements
Practical problem solver who looks for ways to improve processes
Supportive team partner who works well across departments
Comfortable managing multiple priorities in a fast-moving environment
Professional judgment when handling confidential employee matters
Interested in building thoughtful, modern, and employee-focused benefits programs
Committed to providing a consistent and positive employee experience
Required Qualifications
7+ years of experience in benefits administration, human resources, or related fields
3+ years of experience managing employee benefits programs
Multi-state benefits administration experience in a complex employee environment
Experience designing, implementing, or improving employee benefits programs
Knowledge of benefits compliance requirements including COBRA, FMLA, ACA, HIPAA, and ERISA
Experience working with HRIS, payroll, and benefits administration systems
Experience supporting benefits technology, system workflows, or process automation initiatives
Experience managing vendor relationships and resolving employee benefit issues
Strong organizational, analytical, and communication skills
Ability to manage confidential information with discretion
Preferred Qualifications
Experience supporting technology, infrastructure, manufacturing, or operational environments
CEBS, PHR, SHRM-CP, or related certifications
Bachelor’s degree or equivalent professional experience
A Culture of Karma – We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.
Industry Leading Designs – Work with the most advanced data center technology on the planet and be a part of emerging technology development.
Flexibility & Remote Opportunities – Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.
Career Stability & Growth – In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.
Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!
This is more than a job—it’s a mission. If you’re ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.
Apply Now and Let’s Build the Future Together.