Back to search results Senior Banker - Mesa Area Mesa, Arizona Additional locations Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!Must be able to work weekends and/or extended hours which may include being scheduled at any financial center location within a reasonable distance. All designated at 5% travel Job Description:This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists. Key responsibilities include deepening client relationships through platform services, supporting clients with self-service or transactional activities, and providing exceptional client care. Job expectations include proactively connecting with clients through outbound calls and conducting consistent follow-up routines.Responsibilities:Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life prioritiesAssists, educates, and trains clients on conducting simple transactions through self-service technologiesLeverages available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracyAdheres to established processes, laws, and guidelines in performing day-to-day activities, such as opening accounts, account maintenance, and Digital Assisted ShoppingManages client interactions by taking the best course of action for the bank and its clients and abiding by all regulatory requirementsRequired Qualifications:Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environmentEnthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the clientCollaborates effectively to get things done, building and nurturing strong relationshipsDisplays passion, commitment and drive to deliver an experience that improves our clients' financial livesConfident in identifying solutions for helping new and existing clients based on their needsStrong written and verbal communications skillsCan communicate effectively and confidently and is comfortable engaging all clients (in-person and by phone)Ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstancesApplies strong critical thinking and problem-solving skills to meet clients' needsDemonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneouslyIs a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role (exact timeframe varies by location due to differing state laws)Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distanceDesired Qualifications:Associate's Degree or Bachelor's Degree in business, finance or a related fieldExperience working in a financial center where goals were met or exceededRetail and/or sales experience in a salary plus incentive environmentExperience working in an environment with individual and/or team goals where goals were routinely met or exceededExperience with financial information, spreadsheets and financial skillsKnowledge of banking products and servicesStrong computer skills including Microsoft applications and previous experience utilizing laptop technologySkills:Active ListeningBusiness AcumenCustomer and Client FocusOral CommunicationsProblem SolvingAccount ManagementClient Experience BrandingClient ManagementClient Solutions AdvisoryRelationship BuildingBusiness DevelopmentPipeline ManagementProspectingReferral IdentificationReferral ManagementShift:1st shift (United States of America)Hours Per Week: 40 Learn more about this role View transcript Close transcript [Music in background throughout] At Bank of America, I get to make a difference every day. [Senior Banker interacting with employees and clients in the financial center.] On screen copy: Senior Banker As a Senior Banker, my job is to develop lasting relationships with the clients I serve. I am there for clients when it matters most, helping them navigate complex financial decisions. On screen copy: Provide guidance and solutions that help clients at every stage of life I work with clients to learn all about their financial priorities and goals, so I can provide guidance and solutions that will work for every stage of their life. Some days are more challenging than others, so I have to be efficient and use the expertise of my teammates. Meeting my individual and team performance goals are important and I earn a base pay, plus incentives for meeting my goals. On screen copy: Earn a base pay plus incentives for meeting goals [Senior Banker leading a team meeting.] I manage a portfolio of clients and because building lasting relationships requires planning and coordination, sometimes I have to reach out on my own to them to fully understand their priorities and help them reach their financial goals. On screen copy: Helping clients with new digital banking solutions A big part of my job is helping my clients adapt to new digital solutions, such as helping them learn how to use our Mobile Banking app. [Senior Banker showing a client how to use the Mobile Banking app on a tablet.] Between helping clients adopt new technologies, attending team meetings and building lasting relationships, I stay pretty busy and sometimes I work weekends and/or extended hours. [Bank employees speaking with and listening to clients throughout the financial center.] On screen copy: Access to world-class team of financial specialists It really helps to have access to a world-class team of specialists. My job definitely requires me to think on my feet. But it's also a job that plants my feet firmly on the path to success. Because once you get the hang of things, there's tremendous opportunity for growth here. On screen copy: One-on-one career coaching with your managers You get one-on-one career coaching with managers who are truly invested in your success. On screen copy: Trained by the award-winning Academy at Bank of America I am always learning. From my first day to today, the award-winning Academy at Bank of America has equipped me with all the knowledge, skills and resources I need to be successful. [Senior Banker speaking with an instructor online in a virtual classroom.] On screen copy: The Academy at Bank of America Personalized Coaching Hands-On Practice The personalized coaching and hands on practice really helped me learn fast. On screen copy: Competitive Benefits - Paid Time Off - Tuition Reimbursement - 401(k) - Health, Dental & Vision - Career Planning - Child Care Reimbursement for Income-Eligible Employees I get to take advantage of a wide range of competitive benefits such as child care reimbursement and tuition reimbursement and I feel fortunate to work for a company that values every employee for our differences. I know Bank of America is invested in helping me reach my full potential, so I can help my clients reach theirs. We all have goals. Pursue yours at Bank of America. On screen copy: Bank of America logo Learn more: bankofamerica.com/Careers On screen disclosures: Bank of America and its affiliates recruit and hire qualified candidates without regard to race, religion, color, sexual orientation, gender, gender identity, age, national origin, ancestry, citizenship, protected veteran or disability, or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concepts of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. We also prohibit discrimination on other bases such as ancestry, medical condition, or marital status under applicable laws. Candidates must possess authorization to work in the United States, as it is not the practice of Bank of America to sponsor individuals for work visas. Bank of America, N.A. Member FDIC. 2023 Bank of America Corporation. [End of transcript] MAP-7738091 Exp-10/25/2026 Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Full time JR-26017307 Manages People: No Travel: Yes, 5% of the time Age requirement: Must at least be 18 years of age. Share: Save job Job saved