Senior Audio-Visual Support Technician

Frederick Community College

MD

JOB DETAILS
SALARY
$81,300.10–$98,000 Per Year
SKILLS
Analysis Skills, Audiovisual, Communication Skills, Computer Hardware, Computer Software, Construction, Control Systems, Documentation, Educational Technology, Equipment Maintenance/Repair, FCC (Federal Communications Commission), Genetics, Hand Tools, Help Desk, Identify Issues, Lift/Move 25 Pounds, Microsoft Windows Operating System, Multicultural, Operational Support, People Management, Power Amplifier, Preventative Maintenance, Problem Solving Skills, Project/Program Management, Purchasing/Procurement, Technical Support, Telephone Skills, Trend Analysis, Tuition Fees
LOCATION
MD
POSTED
7 days ago

Posting Details

Position Information

Requisition Number AS996P Job Title Senior Audio-Visual Support Technician Pay Rate $81,300.10 - $98,000 annually Position Type Administrative Position Summary

Position Summary:

This position performs a variety of complex tasks related to the design, procurement, preparation, installation, maintenance, operation, and high-level operational support of AV equipment and related computer hardware and software used across the College. As a member of the Audio-Visual Technologies team, the Senior Audio-Visual Support Technician works with the College community and other stakeholders to troubleshoot, analyze, diagnose, and engage technical resources to resolve issues and to provide guidance to other team members. The Senior Audio-Visual Support Technician supports and/or manages AV projects as assigned and may be requested to participate in meetings or discussions on behalf of the Director of Audio-Visual Technologies & IT Project Management. Ability to use varying styles, approaches, skills, and techniques that reflect an understanding and acceptance of the role of culture in a diverse, multicultural workplace.

Essential Duties and Responsibilities:

The following are the functions essential to performing this job:

  1. Design, plan, and recommend equipment for AV installation projects as assigned.

  2. Install, inspect, maintain, and repair College AV systems including, but not limited to projectors, control systems, and sound reinforcement.

  3. Work with vendors as needed in order to design and troubleshoot AV-related problems.

  4. Be a point of contact with vendors and contractors to coordinate services on construction and renovation projects.

  5. Schedule and provide advanced planning and coordination of AV needs for classrooms, special events, or other approved College activities.

  6. Oversee the scheduling and performance of preventative maintenance of AV equipment and projects as assigned.

  7. Provide backup support for the Director of Audio-Visual Technologies & IT Project Management. 8. Respond to calls for AV assistance from end users.

  8. Create and maintain AV technology documentation. Senior Audio-Visual Support Technician

  9. Assist with AV system and supply inventories.

  10. Stay knowledgeable concerning emerging trends in the area of instructional/administrative technology, and when appropriate, make recommendations for improvement to management.

  11. Effectively manage communication between end users, vendors, and departments.

  12. Perform other duties as assigned.

Required Minimum Qualifications

  1. Associate degree

  2. Five (5) years of experience in operation, maintenance, and support of AV technology

  3. Extron AV Associate certification

  4. Ability to routinely lift up to 25lbs, climb ladders, and use hand tools with or without accommodation

Desired Qualifications

  1. Avixa AV Technologist Certificate or CTS certification

  2. Experience providing end user technical support

  3. Experience with networking concepts relating to AV systems communication

  4. Experience installing and troubleshooting AV systems

  5. Experience supporting major AV systems

  6. Experience supporting sound reinforcement equipment such as speakers, microphones, and amplifiers

  7. Experience working with Microsoft Windows environments

  8. Ability to communicate clearly and effectively with customers and coworkers with a wide range of technological skill levels

Work Schedule

7:30 AM - 3:30 PM, Monday to Friday

Full/Part Time Full Time Telework Eligible? Yes Essential Personnel? Yes

Posting Detail Information

Job Posted Date Closing Date Open Until Filled For Best Consideration 07/31/2026 Special Instructions to Applicants

All applications and required documents must be submitted online. Mail, e-mail, or fax submissions will not be accepted. Cover letters may be addressed to the Search Committee and should briefly address your qualifications as related to the requirements of this position.

For best consideration, applications should be received by July 31, 2026. Review of applications after this date is not guaranteed.

A full list of FCC benefits can be found here: https://publications.hilbgroup.com/FCCBenefitsGuide/

FCC offers a generous benefits package which includes medical insurance, dental and vision plans, waiver of FCC tuition for employee and eligible dependents, tuition reimbursement, generous leave benefits, retirement plans, and more!

Frederick Community College prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment. Frederick Community College, an equal opportunity employer, values engagement and belonging for students and staff and encourages members from historically under-represented groups to apply.

Non-Discrimination Statement

Frederick Community College is committed to the principles of equal opportunity and strictly prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment.

Supplemental Questions

Required fields are indicated with an asterisk (*).

    • To be considered for this position, you must possess an associate degree; a minimum of five (5) years of experience in the operation, maintenance, and support of audiovisual (AV) technology; and an Extron AV Associate certification. You must also be able to routinely lift up to 25 pounds, climb ladders, and use hand tools, with or without reasonable accommodation. Please indicate below whether you meet these minimum qualifications:
  • Yes, I meet these minimum qualifications.
  • No, I do not meet these minimum qualifications.

Documents Needed To Apply

Required Documents

  • Resume/CV
  • Cover Letter

Optional Documents

  • Other Relevant Document

About the Company

F

Frederick Community College