Senior Associate - Performance / Quality Engineering Lead

Location Designation: Hybrid - 3 days per quarter

Performance & Quality Engineering Lead to act as the enterprise owner and governor of performance engineering platforms, observability tooling, and non functional quality standards across business critical platforms, including AI enabled systems. Operating within a Center for Enablement (C4E) model, this role enables multiple value streams through standardized performance practices, governed tooling, reusable assets, and metrics driven insights.

This role owns the end to end performance engineering capability-from strategy and standards to tooling administration, CI/CD integration, and observability driven diagnostics. You will partner closely with Engineering, DevOps, SRE, Cloud, and Architecture teams to embed performance, scalability, reliability, and resiliency early and continuously across the SDLC.

This is a platform ownership and enablement led leadership role, combining tooling administration, observability governance, and hands on performance engineering expertise.

Performance Engineering Strategy & Enterprise Enablement

• Define and govern enterprise performance engineering standards across load, stress, spike, endurance, soak, capacity, and resiliency testing
• Own performance related non functional requirements (NFRs) and acceptance criteria in partnership with Architecture and Engineering
• Drive proactive performance engineering through early bottleneck identification, workload modeling, capacity planning, and scalability/reliability design guidance
• Embed shift left performance validation within Agile SDLCs and continuous delivery pipelines
• Enable teams via standardized frameworks, reusable assets, and playbooks, aligned with a C4E model, and act as an enterprise performance mentor and authority

Performance Tooling Administration & CI/CD Integration

• Serve as enterprise owner and administrator of performance testing platforms including NeoLoad, LoadRunner / Performance Center, and Apache JMeter
• Define and enforce tooling standards covering test design, execution models, reusability, dataset management, and environment readiness
• Build, govern, and automate reusable performance test suites for scalable execution
• Integrate performance testing into CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, Azure DevOps) with automated gating
• Define and enforce performance baselines, thresholds, SLAs, SLOs, and release gating criteria
• Govern production like performance environments and execution strategies

Cloud, Containers & Platform Performance

• Govern performance validation for cloud native and distributed platforms across AWS and Google Cloud
• Define performance standards for Kubernetes/OpenShift platforms and microservices, API, and messaging architectures
• Validate elasticity, auto scaling, failover, and resiliency under high and extreme load conditions
• Support performance assurance for SaaS platforms, accounting for shared infrastructure and vendor constraints

Observability, Diagnostics & Optimization

• Own and govern enterprise observability and diagnostics platforms including Dynatrace, AppDynamics, Splunk, and Prometheus/Grafana
• Define enterprise standards for performance metrics, logs, traces, and correlation of test results with runtime behavior
• Lead end to end root cause analysis (RCA) across application, JVM, container, infrastructure, and network layers
• Establish and track enterprise performance KPIs including response time, latency, throughput, concurrency, error rates, and resource utilization

Pay Transparency

Salary Range: $111,500-$159,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. Were proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients and employees' needs.

Job Requisition ID: 94173