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Senior Associate Consultant | Product Design & Development | Product Design & Development

IMCS Group Inc

Fort Worth, TX

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JOB DETAILS
SKILLS
Agile Programming Methodologies, Airport Engineering, Audiovisual, Aviation Industry, Business Administration, Business Processes, Calendar Management, Call Centers, Coaching, Collective Bargaining, Communication Skills, Consulting, Continuous Improvement, Customer Support/Service, Detail Oriented, Diversity Recruiting, Documentation, Dojo, Establish Priorities, Event Management, Event Marketing, Finance, Fortune 500 Customers, Health Information Technology, Identify Issues, Interpersonal Skills, Leadership, Legal, Matrix Management, Operations Planning, Organizational Skills, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Product Design, Product Engineering, Product Management, Product Strategy, Product Support, Project/Program Management, Relationship Management, Team Lead/Manager, Team Player, Technical Operations, Technical Support
LOCATION
Fort Worth, TX
POSTED
7 days ago
Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs.  IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical.  We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: Job Title: Dojo Ops Coordinator
Location: Fort Worth, TX
Vendor rate: ***/hr

Description:

Work closely with the Dojo Leads and Director to plan, prioritize, & confirm Dojo Engagements

Continuously improve the Dojo experience for both teams & coaches (processes, templates, ways of working, ceremonies,

Organize & simplify information so that it can be easily consumed by teams & coaches.

Ensure that coaches have what they need to be successful (next steps needed, status of each team, documents, access, invites, organized team nights,

Maintain a funnel of upcoming teams for the practice, scheduling events to prepare teams and leaders for intake, discovery, and their immersive engagement in the Hangar.


WHY YOU LL LOVE THIS JOB

Our goal is to create an environment with strong product leadership and empowered product teams delivering amazing products for our customers. Of course, we also want to make sure we are having fun, working with, and caring for amazing people.

American Airlines Dojo Hangar - a place where our teams come to receive coaching, learn new ways of working, develop their design thinking, product mindset and excel technically. In the Hangar we bring product leaders, engineers, airport staff, and customers together to collectively build the most customer centric capabilities while improving how we work simultaneously - to rapidly deliver customer value faster than ever before. Teams work on their existing backlogs in highly focused sprints and spend most of their time pairing - but dedicated time is given to learning and experimentation. Our coaches are subject matter experts who immerse with the teams and provide active feedback.

WHAT YOU LL DO

This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Work closely with the Dojo Leads and Director to plan, prioritize, & confirm Dojo Engagements

Communicate the offerings and services for a Dojo and how they can help teams.

Communicate frequently with transparency to the various stakeholders regarding notices, scheduling, constraints, challenges, successes,

Schedule engagements/meetings based on capacity of coaches & priority.

Coordinate hybrid experiences (in-person + remote); reserve rooms, coordinate food orders, A/V equipment, power sources, tech setup,

This list is intended to reflect the current job, but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.


ALL YOU LL NEED FOR SUCCESS


Minimum Qualifications Education & Prior Job Experience

Bachelor s degree in business administration, Communications or other related field

3 years of experience working closely with product teams coordinating and organizing events

1 year of professional experience at large enterprises or highly matrixed organizations in applied design thinking, product management, or technical roles

Familiarity with internal operations or event planning and marketing

Good understanding of technology operations


Preferred Qualifications Education & Prior Job Experience

Airline industry experience, including engineering / business processes and supporting technology.

Demonstratable work experience in helping product leaders to create an environment conducive to supporting empowered product teams delivering great results.

Experience in helping product leaders and senior leaders align priorities to the overall business goals and product strategies.

Proven experience in building relationships with senior leaders across the organization to influence and inspire change.


Skills, Licenses, and Certifications

Excellent organizational and project management skills with a keen attention to detail

Strong leadership and interpersonal skills, with the ability to influence and collaborate across organizations/product teams.

Adaptable and able to pivot strategies when project priorities shift.

Excellent communication and presentation skills

Strong problem-solving skills and a proactive approach to identifying and resolving issues.

Ability to manage relationships and navigate conflict.

Understands technical concepts and principles.

Results-driven with a focus on delivering high-quality outcomes.

Comfortable working in a fast-paced, dynamic environment with competing priorities.

LANGUAGE / COMMUNICATION SKILLS

1. Ability to effectively communicate both verbally and written with all levels within the organization.

2. Physical ability necessary to perform the essential functions of the position safely and successfully, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee s physical ability to safely and/or successfully perform the position s essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee s obvious or known condition. Then, if necessary, HR would request medical documentation from the team member s treating physician or others to confirm the employee s ability to perform those essential job functions safely and successfully.

Top 3 Must Have Skills:

- Bachelor s degree in business administration, Communications or other related field.
- 3 years of experience working closely with product teams coordinating and organizing events
- 1 year of professional experience at large enterprises or highly matrixed organizations in applied design thinking, product management, or technical roles
- Familiarity with internal operations or event planning and marketing Good understanding of technology operations

Nice to Have Skills:

- Airline industry experience, including engineering / business processes and supporting technology.
- Demonstratable work experience in helping product leaders to create an environment conducive to supporting empowered product teams delivering great results.
- Experience in helping product leaders and senior leaders align priorities to the overall business goals and product strategies. Proven experience in building relationships with senior leaders across the organization to influence and inspire change


Candidate will be working hybrid. Not open to H1B candidates. Interviews will have 1-3 rounds. Interviews will be virtual to start and then onsite. This role is onsite 3 days Tuesday- Thursdays and remote Mondays & Fridays. Top 3 Mandatory Skills and Experience: - Bachelor s degree in business administration, Communications or other related field. - 3 years of experience working closely with product teams coordinating and organizing events - 1 year of professional experience at large enterprises or highly matrixed organizations in applied design thinking, product management, or technical roles - Familiarity with internal operations or event planning and marketing Good understanding of technology operations This role is #140 Generic Please note that this job posting is a for a Coordinator role.

EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

About the Company

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IMCS Group Inc