Accounting, Accounts Receivable, Analysis Skills, Billing, Cash Applications, Chargebacks, Communication Skills, Credit Processing, Credit and Collections, Cross-Functional, Detail Oriented, Develop and Maintain Customers, Documentation, ERP (Enterprise Resource Planning), Finance, International Tax, Microsoft Dynamics AX, Microsoft Excel, Multitasking, Payment Processing, Problem Solving Skills, Process Improvement, Reconciliation, Sales, Software Administration, Tax Regulations, Team Player, Time Management, Warehousing
Senior Associate - A/R (Hybrid) VA, DC, MD
Our client is seeking a detail oriented Accounts Receivable / Collections Specialist to manage customer accounts, reconcile discrepancies, resolve invoice disputes, and support daily cash applications and collections activities. This role works cross-functionally with operations, warehouses, sales, and finance teams to ensure accurate account maintenance and timely payment processing.
Key Responsibilities:
- Manage and maintain assigned customer accounts
- Reconcile accounts and resolve billing discrepancies
- Handle collections efforts via phone and email
- Investigate and resolve invoice disputes and chargebacks
- Process credits, debit memos, rebates, refunds, and cash receipts
- Maintain accurate customer and vendor records in ERP systems
- Coordinate with internal teams and third-party warehouses to resolve invoicing issues
- Support international withholding tax documentation and compliance
- Assist with audits and month-end reporting activities
- Ensure thorough documentation and process improvement initiatives
Qualifications:
- 1-2 years of accounting, accounts receivable, or collections experience
- Bachelor's degree in Accounting, Finance, or related field preferred
- Strong Microsoft Excel skills; advanced skills a plus
- Experience with ERP systems required; Microsoft Dynamics AX/D365 preferred
- Excellent communication, analytical, and problem-solving skills
- Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
This is an excellent opportunity for a motivated accounting professional who enjoys working independently while collaborating across teams in a deadline-driven environment.