HIGHLIGHTS
On-Site Full-Time AS CAC LOCATION Alpharetta GA
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise "Lifes Good" embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.
Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy "Jeong-do Management" embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of Customer-Value Creation and People-Oriented Management, these values shape our corporate culture, fostering creativity, diversity, and integrity.
At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology.
At LG, we strive to make Life Good for Everyone.
What we can offer
A crafted employee experience designed to foster professional growth, a focus on health & well-being, and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work, and create value. At LG, you are encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill-and equal merit-based opportunities across the board. We want our colleagues to grow with our global business. Thats why we deliver sure rewards for exceptional performance and offer industry-leading benefits.
Come join the team
Why Join Our Team
This is a pivotal role within LGs Product Support Engineering team, it is ideal for a motivated engineer who thrives in a high-performance solution-driven culture. You will operate at the intersection of pre-sales engineering, product launch, and customer engagement, collaborating closely with teams across sales, US R&D, HQ, R&D, product planning, and operations.
As a key contributor, you will:
If youre selfless, dedicated to HVAC, and motivated to learn our team is the place for you. The only long hours here are spent sharpening your skills and staying ahead of product updates. Whether youre aiming to grow into other roles or simply love helping others through technical support, this team offers the environment to thrive.
The Opportunity
The role of the Staff Applications Engineer within the Product Support Engineering team shall focus on providing elevated engineering support for the proper application of LG Residential & Commercial air-cooled products and O.A & DOAS products in the US Market. This role will work in conjunction with other functional areas, Sales Operations, and Marketing across the US CAC team to deliver one message for LGs customers and help drive sales and market share growth.
Provide advanced pre and postsales engineering support to LG staff and customers for proper application of LG Residential Commercial air-cooled and OADOAS products. Independently lead the creation and maintenance of application presentations, documents, and tools used by LG staff and customers. Proactively identify missing or incomplete product data and work independently to resolve and deliver the required information.
Mentor and support Product Support Engineering staff in their daily activities and provide guidance for their career development goals. Collaborate with LG sales teams and RepDistributor partners on projects involving unique or complex application designs using LG products. Serve as a Subject Matter Expert SME by reviewing R&D data for New Product Introductions (NPIs), developing technical details, and validating material before release to Tech Writers, Marketing, and Operations.
Conduct training sessions and seminars for LG staff and customers on new and existing LG products. Partner with the LG sales team to identify opportunities and develop strategies that expand application knowledge and promote sales. Support multiple teams in creating and reviewing catalogs, brochures, submittals, guide specifications, engineering manuals, presentations, and related materials. Assist in marketing events to promote LG products as a preferred solution in the marketplace.
Track industry trends and developments in ASHRAE, AHRI, DOE, EPA, and other standards, develop strategies to align products and systems with these requirements. Work with Product Line Management to support development needs for existing and new products, including assisting with business case creation based on market demand and customer feedback.
Qualifications
Travel when necessary
Recruiting Range $90,000 - $120,000 USD
Benefits Offered
Benefits Offered Temporary Contractors Eligible for the relevant benefit programs offered through our partner agencies
Privacy Notice to California Applicants
At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions, including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.