How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether youre finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
How will you make an impact in this role?
The Enterprise Data Strategy (EDS) team within Credit & Fraud Risk has the responsibility to evaluate and rationalize Credit bureau and other external data to address business problem statement, improve risk decisions and customer experiences across the credit and fraud lifecycles.
The TRM COE team within EDS is responsible for AEMP 10 compliance for global strategic vendors that EDS directly manages. The TRM COE Sr. Analyst role will be responsible for Third-Party Lifecycle Management (TLM) for EDS managed strategic, critical data partners. They will collaborate with the data partners (vendors), Enterprise TLM, GSM (Procurement), GCO & CFR Control Management/ Operational Excellence teams to manage compliance with AEMP 10 for existing and new vendor contracts and identify process improvement opportunities, drive process enhancements & prevention strategies to strengthen the control environment.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, youll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
Responsibilities:
AEMP 10 Compliance
Drive Third Party Lifecycle Management, adherence to Regulatory guidelines, Contract Terms & Conditions and Information Security assessments:
Support TLM for data evaluations and contract execution
On-going AEMP 10-required monitoring
Manage Vendor Scorecards, SLA performance metrics to drive vendor accountability
Third Party Security Maintenance Assessments
Exit & replacement strategy
Support foundational vendor changes, drive automation and efficiency for AEMP 10 requirements related to vendor quarterly ongoing monitoring. information security and enhanced rigor on 4th party management.
Ensure effective/compliant management of multiple third-party relationships
Fortify foundation by ensuring permissible use & service level agreements are established, work orders or agreements meet standard, in effective collaboration with Procurement & Supply Management, Operational Excellence, Controllership & GCO.
Develop and maintain a product catalogue by collaborating with key stakeholders in data strategy and TLM to ensure accuracy and support business objectives and resiliency
Enhance operational efficiency, reduce manual checkpoints, and promote scalability across EDS vendors by advancing automation of vendor tools and knowledge hubs (SharePoint)
Responsibilities:
AEMP 10 Compliance
Drive Third Party Lifecycle Management, adherence to Regulatory guidelines, Contract Terms & Conditions and Information Security assessments:
Support TLM for data evaluations and contract execution
On-going AEMP 10-required monitoring
Manage Vendor Scorecards, SLA performance metrics to drive vendor accountability
Third Party Security Maintenance Assessments
Exit & replacement strategy
Support foundational vendor changes, drive automation and efficiency for AEMP 10 requirements related to vendor quarterly ongoing monitoring. information security and enhanced rigor on 4th party management.
Ensure effective/compliant management of multiple third-party relationships
Fortify foundation by ensuring permissible use & service level agreements are established, work orders or agreements meet standard, in effective collaboration with Procurement & Supply Management, Operational Excellence, Controllership & GCO.
Develop and maintain a product catalogue by collaborating with key stakeholders in data strategy and TLM to ensure accuracy and support business objectives and resiliency
Enhance operational efficiency, reduce manual checkpoints, and promote scalability across EDS vendors by advancing automation of vendor tools and knowledge hubs (SharePoint)