Senior Analyst, Education & Awareness

We are seeking a Cybersecurity Education & Awareness Senior Analyst to assist with running our enterprise-wide human-risk reduction efforts by designing, implementing and measuring an engaging and effective cybersecurity awareness program. The role will focus on building a resilient workforce to reduce the chance of breaches caused by human error and support the organization’s overall risk posture and regulatory compliance. This role will report into the Cybersecurity Risk team.

Responsibilities:

• Identify and assess human-risk vectors (such as phishing, social engineering, remote work exposures, shadow IT, device misuse) and design targeted awareness interventions to mitigate those risks.
• Manage and execute phishing simulation campaigns: configure campaigns (emails, landing pages), monitor results, analyze behavior patterns, provide feedback and improvement plans.
• Define, track and report key metrics (KPIs/KRIs) to demonstrate program effectiveness, behavior change, risk reduction and ROI (e.g., click-through rates, phishing susceptibility trend, training completion, culture survey results, risk posture improvement.
• Develop and maintain awareness and education materials: annual e-learning course, new-hire e-learning course, role-based training, podcasts, posters, newsletters, video content, intranet pages. Ensure they are engaging, accessible to multiple audiences (technical / non-technical), and aligned with brand guidelines.
• Stay abreast of emerging threats, human behavior trends, cybersecurity frameworks (NIST, NYDFS, PCI DSS, etc.), regulatory requirements and evolving best practices in awareness/training domains.
• Drive continuous improvement: collect feedback, perform root-cause analysis of awareness failure events (e.g., high phishing click-rates, repeat offenders), recommend enhancements to program design, modalities or messaging.

Qualifications:

• Bachelor’s degree in Information Security, Cybersecurity, Communications, Education, Instructional Design, or a related field, or equivalent experience.
• Minimum of 3 years of experience in security awareness, security education, human risk management or cybersecurity training in an enterprise environment.
• Experience with phishing simulation platforms, learning management systems (LMS), and content creation tools.
• Demonstrable experience designing and executing awareness/training programs, including phishing simulation campaigns and behavior-change initiatives.
• Strong understanding of human factors in cybersecurity, adult learning principles, instructional design (e-learning, micro-learning), change management and communication theory.
• Excellent written and verbal communication skills; able to translate complex technical/security concepts into clear, engaging content for non-technical audiences.
• Experience working in or with a large enterprise (multi-site, multi-time zone) is advantageous.

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: 

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances 
• Up to 4% matching 401(k)   
• Employee Stock Purchase Plan (10% share discount)   
• Tuition reimbursement   
• Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date) 
• Paid sick leave as determined by state or local ordinance, prorated based on start date 
• Paid holidays (7 days per year, based on start date) 
• Paid volunteer time (3 days per year, prorated based on start date) 

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