Senior Administrative Specialist POS#103000004
Salary
$41,704.33 Annually
Location
227 Fountainhead Lane, NC
Job Type
Full-Time
Job Number
202602988
Department
Board of Elections
Opening Date
06/10/2026
Closing Date
6/17/2026 11:59 PM Eastern
Salary Grade
105
Position Overview
Join the Cumberland County Board of Elections and play a vital role in supporting fair, accurate, and transparent elections that serve our community. As a Senior Administrative Specialist, you will be responsible for managing critical election processes, including absentee ballot administration, voter district verification, petition processing, and election supply coordination. This position offers the opportunity to work behind the scenes to ensure election integrity, maintain accurate voter information, and support compliance with state election laws. We are seeking a detail-oriented professional who thrives in a fast-paced environment and is committed to providing exceptional public service. If you are organized, analytical, and passionate about supporting the democratic process, we encourage you to apply.
Examples of Duties
Receive, verify, and process absentee ballot requests submitted by mail, email, fax, and other approved methods in accordance with state election laws and procedures
Communicate with voters regarding absentee ballot requests, eligibility requirements, application status, and election-related inquiries
Enter, update, and maintain absentee voter information and registration data within the State Election Information Management System (SEIMS)
Prepare, assemble, and distribute absentee ballot packets to voters through mail and electronic delivery methods while ensuring accuracy and timeliness
Maintain detailed absentee ballot logs and tracking records to support election audits, reporting requirements, and ballot accountability
Monitor, inventory, and replenish absentee voting supplies and mailing materials before, during, and after election periods
Receive, process, secure, and document returned absentee ballots, including mailed, faxed, and electronically submitted ballots, in compliance with established procedures
Scan, manually enter, and update absentee ballot activity in SEIMS to ensure voter records are complete, accurate, and current
Prepare absentee ballot documentation, reports, and audit materials for Board of Elections meetings, canvasses, and post-election reviews
Maintain voter address and district information by researching and verifying precinct assignments, resolving geocode conflicts, updating records due to annexations or redistricting, and utilizing GIS mapping tools, Google Earth, and other geographic resources
Minimum Qualifications
High school diploma or GED and two (2) year of experience in the assigned program area; or an equivalent combination of education and experience.
Necessary additional requirements: Successful completion of Keyboarding, Data Entry, Customer Service, Basic Word, and Basic Excel tests will be required. Candidates selected as qualified will be contacted via email by a Human Resource representative for testing.
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Knowledge, Skills and Abilities
Knowledge of the departments functions, goals, and mission with the ability to effectively communicate that mission to staff, stakeholders, and the general public
Knowledge of departmental policies, procedures, regulations, and operational practices applicable to the assigned work area
Knowledge of official business practices and administrative processes utilized in County government operations
Knowledge of County functions, services, and organizational structure, including the relationship between assigned responsibilities and departmental objectives
Skill in independently managing program operations and exercising sound judgment in carrying out assigned duties with minimal supervision
Skill in verbal and written communication, including the ability to clearly convey complex information, instructions, and technical program requirements to a variety of audiences
Skill in conducting research, gathering information, and interpreting data to provide accurate guidance, recommendations, and solutions
Ability to communicate technical and program-specific information effectively while maintaining professionalism, tact, confidence, and diplomacy in interactions with staff, elected officials, and the public
Ability to utilize and adapt to a variety of business systems, software applications, and technology tools necessary to support departmental operations and productivity
Ability to compile, organize, and analyze information from multiple sources and prepare reports, correspondence, and other work products based on general instructions
Ability to coordinate, direct, and supervise the work of others while promoting accountability, efficiency, and quality service delivery
Ability to establish and maintain effective working relationships with supervisors, employees, elected officials, external agencies, and members of the public
Conditions of Employment:
In accordance with Session Law 2025-16, candidates selected for positions involving work with children in any capacity will be required to undergo a fingerprint-based criminal history check conducted by the North Carolina State Bureau of Investigation (SBI).
Successful candidates who receive a conditional offer of employment with Cumberland County must pass pre-employment screenings, including criminal history checks and drug screenings, as required by Cumberland County Policies and Procedures, prior to beginning work or receiving a final offer of employment. Refusal to submit to testing or testing positive for prohibited substances will result in the withdrawal of the conditional employment offer.
Cumberland County is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind. All employment decisions at Cumberland County are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other status protected by applicable laws and regulations. We encourage applications from all qualified individuals and will provide reasonable accommodations for qualified individuals with disabilities in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Cumberland County offers a generous benefit plan including a Government Retirement Plan, 13 paid holidays per year and an Employee Wellness Center Clinic.To see more information about the benefits offered to employees Click here
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This position will require you to work outside of the normal work hours including early mornings, late evenings, weekends and holidays during the election season. Can you meet this requirement?
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Which best describes your proficiency level of Microsoft Word?
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Which best describes your proficiency level of Microsoft Excel?
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Which best describes your proficiency level working with maps?
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Briefly describe your experience in past positions as it relates to Customer Service.
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Please verify that your application includes the following information: Employment history including salary, employer address and phone number, supervisors name, and reason for leaving each employer. Applications without the above information will be considered incomplete and NOT move forward in the process. Resumes can not be considered as a substitute for submitting a formal application. Please take a moment to review this application in its entirety to ensure completion of each segment. [DO NOT SUBMIT A BLANK APPLICATION] Check yes to verify that you understand and I have read the above statement.
Required Question
Employer Cumberland County
Address 117 Dick Street
Fayetteville, North Carolina, 28301
Phone 910-678-7653