Senior Ad Policy Manager, Advertising Trust Policy

Amazon.com Inc

san francisco, CA

JOB DETAILS
SKILLS
Advertising, Customer Experience, Leadership, Legal, Maintain Compliance, Online Advertising, Policy Development, Product Requirements Document (PRD), Public Policy, Public/Media/Press/Analyst Relations, Requirements Management, Return on Investment (ROI), Risk Analysis, Risk Management, Sales, Team Player
LOCATION
san francisco, CA
POSTED
30+ days ago

Amazon''s advertising business is experiencing rapid growth, creating unique challenges in managing high-volume advertising submissions while maintaining exceptional customer experience and meeting advertiser demands. We believe thoughtfully executed advertising enhances customer experience while delivering positive ROI for our advertising partners.Key job responsibilities • Develop and manage comprehensive policy sets, from conceptualization through implementation and monitoring • Deliver clear risk assessments and high-quality written presentations to stakeholders and senior leadership • Create business requirement documents for product teams to ensure policy compliance • Foster collaborative relationships across Ad Trust Policy, Sales, Legal, PR, Public Policy, and other business units • Manage high-risk and high-impact escalations alongside moderation and support teams • Develop deep understanding of ad tech systems, particularly Amazon''s infrastructure, to guide policy developmentA day in the lifeAs a member of the Advertising Trust''s Policy & Integrity team, you''ll work across Amazon''s business lines to shape customer experience and long-term strategy for Amazon Advertising. Our team combines extensive online advertising experience with expertise in customer experience solutions, risk mitigation, and brand integrity. We seek innovative, customer-obsessed individuals who think deeply about complex challenges.About the teamThe Ad policy team owns global ad policies across all Ad products and Amazon Publishers. This dynamic team is an integral part of how we support Amazon Advertising and as such has touch points across multiple areas of our business. We make a customer impact with every ad we serve and pride ourselves on doing so with a customer centric focus.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles