Senior Account Sales Representative

Charter Communications Inc

  • North Richland Hills, TX
  • 8 days ago

    Highlights

    Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications. Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting.

    Numbers & Facts

    LocationNorth Richland Hills, TX

    Description

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Sells products and services to customers in assigned areas/properties through door-to-door solicitation and by building relationships.

    Actively and consistently support all efforts to simplify and enhance the customer experience

    Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio

    Solicits residential customers through door-to door solictiation and by building relationships with property management and explains products and services available to same

    Generates incremental revenue from existing customers by adding new/additional services or upgrades

    Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved

    Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions

    Attends and actively contributes to sales meetings and training programs

    Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting

    Collect and account for funds and provide receipts according to Company policy and guidelines

    Skills/Abilities and Knowledge

    Ability to read, write, speak and understand English

    Knowledge of cold call sales skills, persuasion, and clear communication skills

    Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle

    Ability to work outside for extended periods in any season and/or during inclement weather

    Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications

    Ability to complete documentation accurately

    Ability to build mutually beneficial relationships with all management at assigned properties

    Ability to communicate orally and in writing in clear and straightforward manner

    Ability to maintain confidentiality

    Ability to deal with the public in a professional manner

    Education

    High School Diploma or equivalent work experience

    Related Work Experience

    Minimum of 1 year experience in sales or customer service

    Certifications and/or Licenses

    Valid driver's license with a satisfactory driving record within Company required standards

    PREFERRED QUALIFICATIONS

    Skills /Abilities and Knowledge

    Ability to maintain high level of self-motivation

    Ability to maintain favorable relations with subscribers, vendors and employees within the service area

    Knowledge of communications technologies and services, with an emphasis on data networking fundamentals

    Ability to prioritize and organize effectively

    Ability to use personal computer and software applications

    Knowledge of cable or telecommunications services

    Experience with consumer education of products and services

    WORKING CONDITIONS

    Office environment and / or outside environment with exposure to inclement weather

    Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)

    Exposure to moderate noise levels

    Must be able to work evenings and weekends

    Variable hours: may include weekends, holidays, and split days off

    #LI-DS3

    SMD300 2026-77889 2026

    Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

    A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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