Senior Account Manager, CPG

OverviewThe Sr. Account Manager is responsible for managing end-to-end customer relationships within the Retail and CPG vertical, driving cloud adoption and revenue growth across AWS's 200+ services, with particular emphasis on GenAI and Agentic AI solutions. This role requires deep industry expertise in CPG or Manufacturing business models, strategic account planning, and the ability to engage C-suite executives to drive digital transformation and AI-powered innovation initiatives.Key ResponsibilitiesStrategic Account ManagementManage customer relationships across retail and CPG accounts, serving as the primary AWS point of contactDevelop and execute strategic account plans aligned to customer business outcomes and AWS growth objectivesDrive annual revenue quota through new workload acquisition, service expansion, and multi-year agreementsBuild and maintain executive relationships with C-level stakeholders including Chief Digital Officers, Chief Marketing Officers, Chief Merchandising Officers, Chief Product & Technology Officers, and Chief Information OfficersSales ExecutionIdentify, qualify, and close sales opportunities across all stages (Prospect through Closed/Won)Articulate AWS value propositions for retail-specific use cases including CPG platforms, personalization, supply chain optimization, customer data platforms, and omnichannel experiencesCollaborate with Solutions Architects, Customer Solutions Managers, Technical Account Managers, Partner Sales/Development Managers, and Specialist Sales teams to deliver comprehensive solutions and drive partner opportunitiesLeverage AWS Migration Acceleration Program (MAP), Professional Services, and partner ecosystem to accelerate customer adoptionCoordinate with Marketing on customer references, case studies, and industry eventsBusiness Planning & ReportingMaintain accurate pipeline and forecast data in Salesforce (SFDC)Conduct regular business reviews with customers and internal stakeholdersTrack key performance indicators including pipeline, win rates, customer meetings, and partner engagementsDevelop Value Maps and business cases demonstrating ROI and TCO benefitsQualificationsBasic QualificationsExperience identifying, developing, negotiating, and closing large-scale technology dealsExperience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions4+ years of technology sales selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services experienceExperience creating and implementing long-term transformational account strategies in a customer-facing role or equivalentExperience engaging and influencing C-level executives, both business and technicalPreferred QualificationsBachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or a related fieldExperience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chain6+ years of building profitable partner ecosystems experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at IL, Chicago - 142,800.00 - 193,200.00 USD annuallyUSA, VA, Arlington - 142,800.00 - 193,200.00 USD annuallyCompany - Amazon Web Services, Inc.Job ID: A10428308#J-18808-Ljbffr