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Senior Account Clerk

City of Cambridge

Cambridge, MA

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JOB DETAILS
SKILLS
Administrative Skills, Banking Services, Billing, Bookkeeping, Communication Skills, Credit Cards, Customer Support/Service, FTP (File Transfer Protocol), File Maintenance, Finance, Financial Administration, Insurance, Interpersonal Skills, Intuit Quickbooks, Liens, Mail Processing, Mathematics, Microsoft Excel, Microsoft Office, Organizational Skills, Physical Demands, Presentation/Verbal Skills, Property Tax, Reconciliation, Record Keeping, Telephone Skills, Writing Skills
LOCATION
Cambridge, MA
POSTED
30+ days ago

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide administrative support for the Finance Department. Specific duties include, but are not limited to, the following:

  • Provide outstanding customer service to residents, property owners and attorneys who call, email or visit the Finance Department for information pertaining to real estate taxes, motor vehicle excise, personal property taxes, and water/sewer billing.
  • Accurately process payments: cash, check, credit card in MUNIS/Tyler Cashiering. Daily reconciliation of cash drawer. Sort mail. Answer email requests.
  • Research and generate Municipal Lien Certificates (MLCs) as requested by banks, attorneys and insurance companies.
  • Oversee handling of the Registry of Motor Vehicle files. Process and maintain detailed records of demands, warrants and markings. Upload Deputy Collector files.
  • Support the weekly Vendor Check run: identify hand pulls and distribute per instructions.
  • Maintaining Treasurer''''s Ledger on QuickBooks. Import monthly receipts, update adjustment items.
  • Act as a backup on processing of FTP files if primary assignee is unavailable.
  • Provide general assistance to the Finance Department, execute special projects independently, and be cross trained to be a vital part of a dynamic and demanding office.
  • Perform related duties as designed.

MINIMUM REQUIREMENTS:

  • Prior cash handling or banking experiences preferred. Must possess strong math skills.
  • Strong interpersonal and communication skills, both written and verbal, required.
  • Must be organized and able to maintain detailed records.
  • Must have working knowledge of Microsoft Office Suite, especially Excel.
  • Strong customer service skills to serve a diverse public in a professional manner.
  • Ability to perform duties accurately with minimum supervision.

PHYSICAL DEMANDS: Ability to access, input, and retrieve information from a computer. Answer telephones and maintain multiple files. May require lifting of up to 10lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: Standard office environment. Fluorescent lighting, and window unit air conditioning. Moderate noise level, which can elevate with phone calls and walk in members of the public.

DOCUMENTS REQUIRED:

Please upload the below documents to complete your application.

  • Resume
  • Cover Letter

About the Company

C

City of Cambridge

With over 100,000 people located in a 6.5 square mile area, Cambridge is a unique community with a strong mix of cultural and social diversity, intellectual vitality and technological innovation. It is a City that prides itself on providing a wide range of services to Cambridge residents that is unique in the Commonwealth, reflecting the strong and ongoing support of the City Administration, the City Council, and ultimately, the residents of Cambridge. Driven by the needs of our citizens, the City’s extensive services and programs touch almost every sector of public and private life.

INDUSTRY
Business Services - Other
WEBSITE
https://www.cambridgema.gov/