Senior ABA Clinical Quality Specialist - Hybrid

Senior ABA Clinical Quality Specialist - Hybrid at UnitedHealth Group

@Model.JobTitle

@ Requisition Number @ @if (Model.JobDetailsJobTypeId != JobDetailsIdType.None) {

@Model.JobDetailsJobLabelId.TrimEnd(':'): @Model.JobDetailsSelectedId

}

@ Job Category @ @if (Model.Job?.Categories != null) {

Job category: @Html.JobCategory(Model.Job.Categories)

}

@ Primary Location @ @if (Model.Job?.Locations != null && Model.Job.Locations.Any()) {

Primary location: @Html.JobFormattedLocation(Model.Job.Locations.Take(1).ToList())

}

@ Additional Locations @ @if (additionalLocations != null && additionalLocations.Any()) {

Additional locations: @string.Join(" | ", additionalLocations)

}

@ Date Posted @ @if (Model.JobDetailsJobDateFormat != JobDateFormat.NoDate) {

@Model.JobDetailsJobDatePosting.TrimEnd(':'): @(Model.JobDetailsSelectedDate .ToLocalTime() .ToString(Model.DisplayJobDateFormat))

}

@ Overtime Status @ @if (!string.IsNullOrWhiteSpace(overtimeStatus)) {

Overtime status: @overtimeStatus

}

@ Travel @ @if (!string.IsNullOrWhiteSpace(Model.Job.Travel)) {

Travel: @Model.Job.Travel

}

}","FormTypeId":null,"UrlLanguageCode":null,"PreviewType":0,"DateCreated":"2026-03-13T13:45:42.6045354","DateUpdated":"2026-03-26T16:05:02.1528153"}, "site");

Senior ABA Clinical Quality Specialist - Hybrid

Requisition number: 2355321 Job category: Medical & Clinical Operations Primary location: Schaumburg, IL Date posted: 06/03/2026 Overtime status: Exempt Travel: Yes, 50 % of the Time

Share this job

• Facebook
• X
• LinkedIn
• Email

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Healthcare delivery is rapidly evolving, and within Optum Whole Health Solutions, the Site Visit Clinician supports provider quality, operational readiness, and consistent performance across the network. The role combines analytics, provider engagement, operational assessment, and quality improvement to strengthen the provider experience and reinforce key standards.

Work in this role is generally self directed and not highly prescribed. The clinician works through less structured and moderately complex issues, assesses provider needs, interprets requirements, and identifies solutions to non standard situations. The role involves translating developing concepts and quality expectations into practical site review activities and conducting analyses that support clear, actionable findings.

The Site Visit Clinician also serves as a resource to others by providing explanations on difficult issues, offering guidance as needed, and supporting colleagues with less experience. The clinician works with minimal guidance and seeks input only on the most complex tasks.

As a Site Visit Clinician, you will carry out the full lifecycle of ABA site reviews, including pre visit planning, data integration, onsite assessment, post visit reporting, and follow up on quality action plans. Since this work is early in its development and ABA quality standards continue to evolve, success requires comfort with ambiguity, critical thinking, and the ability to apply emerging standards in real provider settings.

You"ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Completes site visits

• Performs end to end coordination of ABA site reviews, from planning and data collection through onsite activities and post visit reporting
• Applies a disciplined, standardized approach to data integration, documentation, and quality verification to ensure consistency across provider evaluations
• Maintains and continuously improves the Integrated Checklist List (ICL) and related processes to ensure data completeness, clarity, and usability
• Works with less structured, more complex issues that arise from market, state, and practice variations and identifies solutions to non standard requests

Pre visit planning, data analysis, and readiness

• Coordinates all preparatory activities and confirms that documentation and required data inputs are complete prior to the onsite review
• Collects, analyzes, interprets, and synthesizes quantitative and qualitative data, including ABA code utilization, provider and member long day analyses, and treatment intensity and supervision metrics
• Develops concise pre visit summaries that integrate Practice Management and PNI data, provider history, and centralized analytics
• Prepares tables, graphs, and interpretive narratives that translate analytic findings into practical review focus areas
• Organizes and uploads finalized pre visit documentation to shared systems for team access
• Participates in pre visit planning meetings to align expectations, roles, and logistics
• Works with minimal guidance and seeks guidance only for the most complex or ambiguous cases

Onsite visit operations and provider facing interactions

• Serves as an onsite reviewer conducting structured interviews, observations, and operational assessments
• Interviews provider business and clinical leaders to assess compliance, quality, oversight, and workflow effectiveness; completes staff interviews to understand day to day operations
• Documents observations aligned with practice standards and program requirements
• Collaborates with a cross disciplinary site visit team, typically with at least two reviewers per site, and coordinates with state health plan executive leadership and departmental partners such as Network, Practice
• Management, Provider Network Integrity, and Data
• Solves moderately complex issues in real time and adjusts approach while maintaining standards
• Provides clear explanations and information to provider teams on difficult issues
• Acts as a resource for others with less experience and offers coaching on interview, observation, and documentation techniques

Post visit reporting and quality improvement follow up

• Integrates pre visit data, provider documentation, interviews, observations, and Practice Management reports into clear post visit summaries
• Produces actionable written reports that synthesize qualitative and quantitative findings and translate policy and program concepts into practical provider actions
• Presents site visit results to internal leadership and to provider business and clinical leadership and provides explanations on complex findings
• Supports Quality Action Plans, including documentation, scheduling, and provider coaching; conducts follow up reviews to verify corrective actions and standards adherence
• Participates in internal debriefs and the onsite visit oversight committee to clarify findings, identify next steps, and recommend process refinements and training needs
• Impact spans operational, local business unit, and market levels

Workload management and stakeholder alignment

• Plans and manages personal workload to align site review assignments with visit volume, provider complexity, and enterprise timelines
• Assesses and interprets stakeholder requirements and ensures day to day work aligns with market strategy and policy objectives in coordination with cross functional partners
• Escalates only the most complex technical, operational, or regulatory issues

ABA Standards, Policy, and Provider Support

• Applies ABA standards of care (including CASP and accreditation-related expectations) and relevant clinical and operational policies during site reviews; translates standards into clear, practical feedback for providers
• Supports provider advocacy and value-based care goals by assessing treatment models, supervision structures, and utilization patterns with attention to quality, outcomes, and sustainability
• Maintains working familiarity with ABA industry trends, evolving standards, and payer expectations, incorporating these insights into site visit focus areas and quality improvement recommendations

You"ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Holds active Board Certified Behavior Analyst (BCBA) certification in good standing
• If required by the state of residence- Maintain unrestricted and in good standing licensure and certification
• Direct experience delivering applied behavior analysis (ABA) services in clinic, home, or community based settings and can independently apply this knowledge during site reviews
• Brings experience in provider quality oversight, operational review, clinical operations, or similar healthcare support functions involving moderately complex analytical and operational tasks
• Deep working understanding of Council of Autism Service Providers (CASP) standards of care and can interpret and apply these standards in varied provider environments
• Familiar with Autism Commission on Quality (ACQ) accreditation standards and able to translate accreditation concepts into practical assessment criteria during provider evaluations
• Demonstrates the ability to independently integrate data from multiple sources, interpret trends, and synthesize findings into clear, actionable insights
• Proven ability to communicate clearly in both written and verbal formats and can conduct structured interviews with provider leaders and staff at all levels
• Proven ability to manage multiple workflows with accuracy, attention to detail, and minimal guidance, including adjusting work in response to variable provider operations
• Proven capability of interpreting and presenting complex data, trends, and operational metrics in a way that supports decision making and quality improvement
• Proven solid interpersonal and collaboration skills, with the ability to work effectively with cross functional partners and serve as a resource for colleagues with less experience
• Ability to travel up to 40% to conduct onsite provider reviews and follow up activities

Preferred Qualifications:

• Experience in behavioral health operations, quality oversight, or provider management
• Experience providing training, creating and/or implementing tools, or processes to improve operational consistency
• Familiarity with implementing performance improvement frameworks and quality action planning
• All employees working remotely will be required to adhere to UnitedHealth Group"s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you"ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Apply Internal apply

Bookmark job

Benefits

Our mission of helping people live healthier lives extends to our team members. Learn more about our range of benefits designed to help you live well.

Life

Resources and support to focus on what matters most to you, in every facet of your life.

Emotional

Education, tools and resources to help you reduce and manage stress, build resilience and more.

Physical

Health plans and other coverage to support wellness for you and your loved ones.

Financial

Benefits for today and to help you plan for the future, including your retirement.

Learn more

• Learn more

• Learn more

• Learn more

• Discover our family of businesses See how we're structured to help build a modern, high-performing health system.

Learn more

• Explore our hiring process Learn what to expect when you pursue an opportunity with us.

Learn more

• Benefits that support your well-being Explore opportunities from coast to coast.

Learn more

• Learn more

• Learn more

• Learn more

• Lorem Ipsum Lorem Ipsum is simply dummy text of the printing

Learn more

• Lorem Ipsum Lorem Ipsum is simply dummy text of the printing

Learn more

• Lorem Ipsum Lorem Ipsum is simply dummy text of the printing

Learn more

• How we're transforming care Find out how we're making care smarter and more personalized.

Learn more

• Committed to sustainability Take a look at all the ways we're working for a healthier, more sustainable future.

Learn more

• One team improving health care Here's how we're making the health system more connected and easier to navigate.

Learn more

• Learn more

Load more

Connect with us

• Facebook
• Instagram
• YouTube
• LinkedIn

Do not sell or share my personal information Social responsibility Fraudulent activity Cookie management Site map

Privacy Policy Family & Medical Leave Act (PDF) Equal Employment Law Poster (PDF) SMS Terms & Conditions (PDF) Employee Polygraph Protection Act (PDF) E-Verify Participation Poster (PDF) Pay Transparency Nondiscrimination Provision (PDF) Immigrant and Employee Right to Work Poster (PDF) Health Plan Notices (PDF) County of LA Fair Chance Ordinance (PDF)

2026 UnitedHealth Group. All rights reserved.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

×

Fraudulent Activity Notice

We have received recent reports of fraudulent LinkedIn messages and emails alleging or claiming to be sent from UnitedHealth Group, UnitedHealthcare, or Optum Executives.

The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. These counterfeit-check cashing schemes exist and use a variety of deceptions to get people to cash these fraudulent checks.

UnitedHealth Group will never request you to pay a vendor or pay a fee of any sort to explore employment opportunities with our company.

If you wish to verify the legitimacy of any email alleging or claiming to have been sent by or on behalf of UnitedHealth Group Executives or Recruiters, please call 1-800-561-0861 between 7 a.m. and 7 p.m. CT, Monday - Friday, for assistance.

×

Our Commitment to Communities

At UnitedHealth Group, we are committed to giving back to the communities where we live and work, across the nation and around the world. Through charitable contributions and volunteering, our people are deeply and personally involved in building healthier communities.

Learn how we are giving back to our communities