Segment Director of HR

Department: Human Resources

FLSA Status: Exempt

Reports To: Vice President, Human Resources

Location: Bloomfield Hills, Michigan

Position Summary

The Segment Director of Human Resources serves as a strategic business partner to segment leadership, leading the development and execution of HR strategies that support operations, HR compliance, and people in a high-performance culture within a medical manufacturing environment. Under guidance from the VP of HR, this role oversees all aspects of human resources across multiple business units, ensuring alignment with company objectives, quality standards, and workforce planning needs.

Key Responsibilities

Strategic Leadership

• Partner with VP of HR and segment leadership to align HR strategy with business objectives, growth plans, and operational needs.
• Along with the VP of HR, serve as a member of the senior leadership team, providing guidance on workforce planning, organizational design, and culture.
• Coach and mentor senior leadership, author and support leadership development programs, and drive organizational change and transformation as needed.
• Lead company initiatives such as talent development, performance management, succession planning, and change management.
• Drive HR metrics (KPIs) and analytics to support business decisions.

Operations & Manufacturing Support

• Dotted-line supervision of assigned Business Unit HR Managers to support multi-site manufacturing operations, ensuring HR practices align with production goals, safety standards, and workforce demands.
• Partner with plant leadership and local human resources to drive productivity, engagement, and retention.
• Ensure onboarding, training, and workforce readiness programs meet operational requirements.

Compliance & Regulatory

• Ensure compliance with all federal, state, and local employment laws.
• Oversee audits, investigations, and reports related to HR employee relations matters.
• Works along with corporate HR team to maintain policies, procedures, and employee handbook compliance.
• Lead HR related compliance matters on an annual basis.

Safety & Risk Management

• Champion a culture of safety across all locations.
• Partner with EHS and Operations to investigate incidents, ensure timely reporting, and support corrective actions.
• Ensure safety training programs are implemented and tracked.
• Support OSHA compliance and workers' compensation processes.

Talent Management & Development

• Support talent acquisition strategy for hourly, technical, and leadership roles.
• Oversee leadership development programs, succession planning, and performance management processes.
• Drive organizational development initiatives, including employee engagement and retention strategies.
• Partner with local teams to build pipelines (schools, workforce programs, community engagement).

Employee Relations & Culture

• Provide executive-level guidance on complex employee relations matters.
• Coach and mentor leaders on performance management, conflict resolution, and disciplinary actions.
• Drive a culture of respect, accountability, and continuous improvement consistent with company values.
• Support engagement efforts including surveys, stay interviews, and action planning.

Compensation & Benefits

• Partner with the VP of HR to oversee compensation strategy, including benchmarking, merit planning, and incentive programs.
• Ensure competitive and equitable pay practices aligned with market.
• Collaborate with Finance and leadership on workforce budgeting and labor cost management.
• Contributes to annual budget process to ensure HR matters are appropriately budgeted.

HR Infrastructure & Technology

• Ensure effective use and optimization of HRIS systems (UKG) and reporting tools.
• Drive process improvement and standardization across HR functions.
• Maintain data integrity and reporting accuracy.

Leadership Competencies

• Demonstrates strategic thinking and business acumen,
• Strong executive presence and influence others with strong communication skills.
• Supports change leadership and organizational transformation.
• Data-driven decision making.
• Effective communication and stakeholder management.

Qualifications

• Bachelor's degree in human resources, Business Administration, or related field required. Senior level HR Certification is preferred.
• 8+ years of progressively responsible HR leadership experience, including multi-site or manufacturing environments.
• Experience in manufacturing, or highly regulated industries, is preferred.
• Demonstrated experience partnering with senior leadership and leading high-performing HR teams.
• Strong skills in problem solving and uses reason when dealing with emotional topics.
• Demonstrates strong communication and listening skills. Following up and keeping appropriate people informed of issues within the company.
• Strong knowledge of employment law, compliance, and regulatory environments.

Computer Skills

• To perform this job successfully, an individual should understand Microsoft Office Software- especially knowledge of Microsoft Word and Microsoft Excel.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee will be in the office and occasionally in manufacturing plants and required to sit, stand, and walk.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The office is located near the plant facility therefore the noise level in the work environment is often moderate.

Additional Notes

ARCH Medical Solutions is an Equal Opportunity Employee and wholeheartedly supports diversity in the workplace as a basic premise for business success. All employees of ARCH Medical Solutions are employed on an at-will basis.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.