Security Shift Manager

The Security Shift Manager oversees daily safety, security, and asset protection during their shift. They manage security personnel, enforce gaming regulations and property policies, handle emergency responses, and manage investigations to ensure a safe environment for guests and staff, often working flexible hours including weekends.

• Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
• Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.
• Responsible for scheduling, training and supervising security staff, and assuring that all designated posts are adequately staffed.
• Responsible for all activities of the security division during his/her shift and the safety and security of guests, employees and assets of the company.
• Responsible for the physical security of the hotel/casino complex, on-site and satellite parking, and the marina facility.
• Acts as a compliance officer for the security division during hours the casino is open and for the entire facility during casino down time.
• Responds to all significant incidents within the hotel/casino complex and oversees all security activities relating to the incident.
• Ensures all reports, activity logs, summary sheets, and necessary paperwork are completed in a thorough and accurate manner.
• Maintains personnel records for each Specialist, and Security Officer assigned to his/her shift.
• Handles all disciplinary action of all Specialists and Officers assigned to his/her shift.
• Maintains a constant relationship with Casino Control Commission and Division of Gaming Enforcement with concerns of compliance and operational functions and for any problems related to security.
• Has knowledge of all alarm functions and is able to communicate with all Security personnel and maintains a working relationship with all Security Specialists and the Investigative Unit.
• Plans and schedules duties for a shift, for events, or assists in emergency situations.
• Is physically and mentally able to perform all duties of subordinates.

• High School graduate or equivalent; some college preferred
• Minimum of two (2) years of casino security and/or law enforcement/military supervisory experience
• Good verbal and written communications and organizational skills required
• Excellent guest and employee relations skills
• Ablility to investigate incidents and write reports or be willing to learn
• Ability to obtain a Casino Control Commission Key License
• Working knowledge of hotel/casino security operations is preferred

What we offer you:

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities