Security Operations Manager - Fare Inspection

Great Career Opportunity for a Fare Inspection Operations Manager

Salary: $95K - $110K, plus annual incentive, weekly pay & great benefits!

Are you a leader with 5-7 years of management experience in security operations or transit operations? Block by Block is seeking a Fare Inspection Operations Manager to oversee the program that supports fare engagement efforts on the Charlotte Area Transit System (CATS) Light Rail System.

Key Responsibilities:

• Hiring and training a positive, skilled, and dependable team.
• Adjusting the deployment of staff and resources to match changing needs.
• Identifying and solving problems to improve program quality.
• Procuring and managing inventory of supplies and equipment.
• Reporting outcomes through various channels (Excel spreadsheets, UKG Timekeeping, Budgets).
• Hands-on working management in the field to provide coaching, mentoring, and continuous training.

Ideal Candidate Traits:

• 5-7 years of management experience in security operations or transit operations.
• Has supervised a large team of 100+ people.
• Must have a valid NC Driver's License in good standing.
• Outgoing, positive, and personable.
• Is a problem solver and innovator.
• Strong communication and narration abilities.
• Understands Quality Assurance and exceeds client and team expectations.

Career Growth: Our rapid growth provides endless opportunities for your long-term career, not just your next job. 68% of our management team started in another job within our company, with a vast majority starting out as an Ambassador.

Block by Block is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.