Accidental Death and Dismemberment (AD&D), Administrative Skills, Apple, Business Administration, Communication Skills, Customer Relations, Customer Service Operations, Customer Support/Service, Data Entry, Database Administration, Detail Oriented, Disability Insurance, Emergency Response, Establish Priorities, Filemaker Database, Law Enforcement, Leadership, Legal, Mac Operating System, Maintenance Services, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Operational Support, Organizational Skills, Preferred Provider Organization (PPO), Presentation/Verbal Skills, Procedure Development, Protective Services, Security Policy, Team Player, Time Management, Writing Skills
Company Overview:
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description:
Allied Universal is seeking a motivated and dependable Security Officer / Suport Clerk (Hybrid) professional to join our team in a unique hybrid role that combines frontline security operations with administrative support responsibilities. This position is ideal for candidates who enjoy variety, working in a fast pace complex computer task environment, comfortable learning new skills, and looking for career growth beyond a traditional security officer position.
Pay:
As a Hybrid Security Officer / Support Clerk, you will work primarily Security Officer assignments while receiving training to perform Security Support Clerk duties. Once trained, you will provide coverage for Support Clerk shifts during scheduled PTO, leaves of absence, call-offs, and other staffing needs. This position offers the opportunity to gain valuable administrative, client service, and operations experience while remaining an active member of our security team.
Because Support Clerk coverage is critical to our operations, candidates must be available to begin work within the following start windows when scheduled:
6:00 AM – 10:00 AM
12:00 PM – 4:00 PM
6:00 PM – 10:00 PM
Schedule & Flexibility
This is a flexible position that supports both Security Officer and Security Support operations. Employees may be scheduled for either assignment based on business needs. Security Officer shifts may vary and can include weekends, holidays, evenings, overnight shifts, and short-notice scheduling.
Security Officer Responsibilities
Perform security patrols on foot when scheduled
Escort vendors and contractors to designated areas
Monitor for unsafe conditions, security risks, and policy violations
Respond appropriately to emergencies, alarms, and incidents
Control access to the facility by monitoring entrances and exits
Assist employees, visitors, and contractors in a professional manner
Complete detailed incident reports, activity logs, and other required documentation
Communicate with supervisors, law enforcement, or emergency responders when necessary
Perform other security-related duties as assigned
Support Clerk Responsibilities
When assigned as a Support Clerk, you will serve as the primary liaison for incoming Security Officer Requests (SORs) from client stakeholders
Responsibilities include:
Receive, process, and complete security service requests accurately and efficiently
Review requests for completeness, accuracy, and compliance with established procedures
Determine staffing and resource requirements based on operational priorities
Create and maintain post orders using established standards
Update and maintain FileMaker Pro databases and daily contractor logs
Coordinate with Scheduling and Leadership regarding staffing needs and request status
Modify service requests based on client changes, staffing shortages, or operational priorities
Provide timely updates to clients and internal leadership
Deliver exceptional customer service while building positive relationships with client stakeholders
Perform additional administrative and operational support duties as assigned
Minimum Qualifications
High school diploma or equivalent required
Associate degree in Business Administration or related field preferred
Three to five years of administrative experience in a fast-paced environment preferred
Previous customer service or client-facing experience
Excellent written and verbal communication skills
Strong organizational skills with exceptional attention to detail
Ability to multitask and prioritize competing responsibilities
Comfortable working independently and as part of a team
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- Resume required
Technical Qualifications
Candidates should have strong computer proficiency working with complex computer tasks, including experience with:
Microsoft Office (Excel, Word, Outlook) required
Apple/macOS applications (Keynote, Pages, Numbers) a plus
FileMaker Pro or the ability to quickly learn database systems
Data entry and administrative software experience preferred
Professional email and business communication required
BENEFITS:
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Enrollment in our company’s 401(k)plan
- 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law
PPO 14417
Closing:
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID:
2026-1634418