Security Officer Retail Store

Security Officer Retail Store

Pleasanton, California Position Type: Full Time Shift Type: Morning, Afternoon Req ID: 2026-1605419 Work Days Available: Monday, Tuesday, Wednesday, Thursday Date posted: 06/03/2026

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As a Security Officer Customer Service Patrol in Pleasanton, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an unarmed patrol officer in a busy retail location, where you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and deliver outstanding customer service. This role offers the chance to support shoppers, associates, and daily operations while working with a team that values agility, reliability, innovation, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $23.00 / Hour

Job Schedule:

DayTimeMon06:00 AM - 03:00 PMTue06:00 AM - 03:00 PMWed03:00 PM - 11:30 PMThur03:00 PM - 11:30 PM

What You'll Do:

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a retail location.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner while documenting relevant details and notifying appropriate personnel.
• Conduct regular and random patrols throughout the store, parking areas, and perimeter to help to deter unwanted activity and identify security-related concerns.
• Monitor entrances, exits, and high-traffic areas to observe visitor activity, support loss prevention efforts, and report suspicious behavior.
• Assist with access control, de-escalation, and communication with staff, visitors, and/or first responders during routine operations or urgent situations.

Minimum Requirements:

• Customer service experience is preferred.
• A state, county, or city issued security license is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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