Security Officer Patrol Review Specialist

As a Security Officer Patrol Review Specialist in New York, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer in a dynamic retail location, where you will monitor assigned areas, conduct routine patrols, and remain visible to help deter security-related incidents. This role blends strong customer service and communication with a caring, team-focused culture built on agility, reliability, innovation, and integrity, giving you the chance to make a real impact every day.

Position Type: Full Time

Pay Rate: $19.57 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to visitors, shoppers, and store team members by following security-related procedures, site-specific policies, and/or emergency response activities when appropriate.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting relevant details and communicating with site contacts and/or local responders as needed.
• Conduct regular and random patrols throughout the retail location, sales floor, entry points, parking areas, and perimeter to help to deter unwanted activity and report unusual conditions.
• Monitor access points, observe customer and vendor activity, and support loss prevention awareness by reporting suspicious behavior, policy violations, and/or maintenance concerns to the appropriate personnel.

Minimum Requirements:

• A guard card and/or license is preferred.
• Customer service experience is preferred.
• A state, county, and/or city issued security-related license is preferred.
• Access control and/or badge experience is preferred.
• Loss prevention experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.