Access Control, Communication Skills, Conflict Resolution, Customer Relations, Law Enforcement, Leadership, Military, Product/Service Launch, Retail, Time Management
LOCATION
SF, CA
POSTED
30+ days ago
Security Officer – Luxury Retail Flagship
URGENTLY HIRING
Full-time · 40 hrs/wk |
Wed–Sun, 10:45 AM–7:15 PM | $26.50/hr
San Francisco, CA 94103 | CA Guard Card required
About This Role
We're looking for a security officer who brings both professionalism and presence to one of San Francisco's premier luxury retail flagships. This isn't a static post - you'll be the first face guests encounter and the calm authority in the room when things get busy. Crowd control is a core part of this role, and the ability to manage high-traffic situations confidently and calmly is a must.
You'll work alongside a close-knit team in an upscale, client-facing environment where your judgment and presence matter just as much as your credentials. We're looking for candidates with at least 3 years of retail security experience. If you also have a background in law enforcement, military, corrections, or hospitality security - and you take pride in doing the job right - we'd love to hear from you.
What You'll Do
Be a visible, welcoming presence at the entrance and throughout the floor - greeting guests while staying alert to what's happening around you
Manage guest flow during regular hours, peak periods, and product launches or special events
Identify and de-escalate disruptive behavior with calm, direct communication
Handle access control, log deliveries, and track high-value merchandise accurately
Partner with store leadership on incident reporting and day-to-day operational needs
Represent the store's standard of professionalism in every interaction - appearance and conduct included
What We're Looking For
Valid California Guard Card (BSIS-issued) - required before your first day
Background in law enforcement, military, corrections, security, or door/crowd control - strongly preferred
Experience in high-volume public environments: retail, hospitality, events, or similar
Sharp situational awareness and sound judgment under pressure
Strong communication skills and the confidence to handle confrontation professionally
Reliable transportation and a consistent track record of showing up on time