Security Officer - Highrise Concierge

As a Front Desk Security Professional, you will serve as a welcoming, visible presence at a professional office location, helping to deter security-related incidents through attentive access control, visitor assistance, and clear communication. Provide customer service to clients, visitors, and employees by carrying out site-specific procedures, access-control protocols, and when appropriate, emergency response activities.

Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description:

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As a Security Officer - Highrise Concierge in Phoenix, AZ, you will serve and safeguard clients in a range of industries. As a Front Desk Security Professional, you will serve as a welcoming, visible presence at a professional office location, helping to deter security-related incidents through attentive access control, visitor assistance, and clear communication. You will support daily operations by monitoring entry activity, responding to alarms or concerns, and using technology to document events. Join Allied Universal’s caring, team-focused culture built on agility, reliability, innovation, and integrity.

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Position Type: Full Time

Pay Rate: $22.40 / Hour

Job Schedule:

Day	Time
Mon	03:00 PM - 11:00 PM
Tue	03:00 PM - 11:00 PM
Sat	07:00 AM - 03:00 PM
Sun	07:00 AM - 03:00 PM

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What You'll Do:

• Provide customer service to clients, visitors, and employees by carrying out site-specific procedures, access-control protocols, and when appropriate, emergency response activities.
• Greet visitors, verify identification and appointments, issue visitor credentials, and direct guests to appropriate locations.
• Monitor access to the front desk area, maintain visitor and delivery logs, and report unusual activity or access concerns to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established site procedures.
• Answer incoming calls, provide general information, and support administrative tasks related to front desk operations and security-related documentation.

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Minimum Requirements:

• Have at least two years of security-related experience.
• Be at least 21 years of age.
• Alarm panel experience is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

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Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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Closing:

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID: 2026-1644933