Security Officer Job Description
To serve and protect the members, guests, employees, property, and other resources of Quail Ridge properties in accordance with applicable laws, departmental policies, and procedures, and Association Rules and Regulations.
DUTIES
Gatehouse Duties: • Access control - verify guest authorization and process entrants to the community • Assist in the maintenance of resident/member files, including master information updates and temporary/permanent guest list updates • Check the driving license of all guests/vendors entering the property • Issue and account for all residence and building keys in accordance with applicable policies and procedures • Monitor residential and perimeter fence alarms and dispatch patrol units as needed • Monitor telephones, cameras, and 911 pager and alarm systems
Patrol Duties
• Patrol the interior streets, common areas, residential areas, and perimeter fence-line when appropriate of Quail Ridge • Observe and report violations of Association Rules and Regulations to the shift supervisor, issuing written citations when appropriate • Respond to all emergencies and incidents as directed by the Gate Officer or Shift Supervisor • Respond to and investigate all residential and perimeter alarms, including entering and clearing homes and conducting foot patrols along perimeter fences when needed • Observe and report any property damage to the shift supervisor • Report all street and residential light malfunctions • Lock and open designated buildings/offices as directed • Provide traffic control as needed • Investigate suspicious situations or activities and inform the Shift Supervisor • Conduct tests of all equipment at the start of shift to assure proper functioning • Report problems and malfunctions to the Shift Supervisor • Maintain the Departments vehicles and equipment • Perform other duties as assigned
QUALIFICATIONS
To be considered for this position, you must:
• Be at least 21 years of age • Have a high school diploma or its equivalent • Have current State of Florida D and G Security/Firearms licenses and maintain state requalifications and active license status • Have a valid State of Florida Drivers License • Obtain and maintain CPR AED and 1st Aid certifications • Be insurable under Quail Ridges vehicle insurance policy • Have clean criminal and motor vehicle records • Military law enforcement, emergency medical, or significant security experience is preferred • Be able and willing to take directions • Complete tasks as assigned • Be a self-starter and eager to learn • Be able to recognize and solve problems • Possess time management skills • Maintain high performance standards • Knowledge of safe efficient mechanical operation of vehicles, golf carts, and other equipment • Have the ability to communicate fluently in written and spoken English • Second language is desirable • Be computer literate • Ability to remain calm, think, and make decisions under stress • Present and neat and clean appearance • Have great interpersonal skills • Have the ability to multi-task in a fast-paced customer service-oriented environment • Be willing to take the initiative and have the ability to perform assigned tasks with minimal supervision • Ability to follow written and oral directions • Be able to operate necessary equipment safely and efficiently • Be able to walk extensively as well as sit or stand for extended periods of time while performing job functions • Be able to lift up to 50lbs in various forms • Physically able to - run, jump, protecting oneself from physical harm may be required • Ability to stand for extended periods both indoors and outdoors in the heat, cold, rain, etc.
Equal Employment Opportunity and Drug-Free Workplace
We participate in E-Verify.