Access Control, Administrative Skills, Communication Skills, Customer Support/Service, Driver's License, Emergency Response, Facebook, Federal Laws and Regulations, Incident Response, LinkedIn, Maintenance Services, Operational Communications, Problem Solving Skills, Process Management, Protective Services, State Laws and Regulations, Tablet PC, Team Player, Telephone Skills, Time Management
Security Officer Front Desk Specialist
Jacksonville, Florida Position Type: Full Time Shift Type: Morning Req ID: 2026-1621438 Work Days Available: Monday, Tuesday, Wednesday, Thursday, Friday Date posted: 06/26/2026
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Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Front Desk Specialist in Jacksonville, FL, you will serve and safeguard clients in a range of industries such as Transportation, and more. Join Allied Universal at a busy transportation location as a Front Desk professional, where you will welcome visitors, manage access, monitor activity from a stationary post, and support security-related operations with strong communication and customer service. In this role, you will bring a caring, reliable approach, use teamwork and integrity in daily interactions, and contribute to a professional environment that values agility and innovation.
Position Type: Full Time
Pay Rate: $17.48 / Hour
Job Schedule:
DayTimeMon06:00 AM - 02:00 PMTue06:00 AM - 02:00 PMWed06:00 AM - 02:00 PMThur06:00 AM - 02:00 PMFri06:00 AM - 02:00 PM
What You'll Do:
- Provide customer service to visitors, employees, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a transportation location.
- Monitor front desk activity, manage access control processes, verify identification and/or visitor information, and document arrivals, departures, and other front desk activity.
- Respond to incidents, service requests, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or first responders when appropriate.
- Answer phones, greet guests, provide directions, and support security-related reporting, logging, and administrative tasks connected to front desk operations.
- Observe lobby and entry areas for unusual activity and report concerns in a timely manner to help support site policies and security-related operations.
Minimum Requirements:
- A Certified Protection Officer designation is required.
- Comfortable using a computer or tablet is preferred.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver's license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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