Security Officer Console Operator

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Console Operator in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch Professional in a dynamic commercial real estate location, where you will monitor activity, coordinate security-related communications, support access and alarm response, and provide outstanding customer service. In this fast-paced role, you will help keep operations running smoothly through teamwork, integrity, and a caring approach while using technology to support daily site needs.

Position Type: Part Time

Pay Rate: $22.60 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to tenants, visitors, and property staff by carrying out site-specific procedures, access-related policies, and when appropriate, emergency response activities.
• Monitor phones, radios, alarms, cameras, and other communication systems to receive calls for service, document activity, and dispatch appropriate personnel in a calm, problem-solving manner.
• Coordinate responses to incidents, maintenance concerns, medical situations, and other critical events across the property while maintaining clear communication with on-site teams and local contacts.
• Maintain accurate logs, incident reports, and dispatch records, helping to support continuity of operations and timely follow-up on security-related and property-related concerns.
• Conduct regular and random patrols around the business and perimeter as needed, with working environments and conditions varying by location.

Minimum Requirements:

• Customer service experience is preferred.
• A guard card and/or license is preferred.
• Comfort using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.