Security Guard (PACE)

Who We Are:

We help our neighbors meet immediate needs and face long-term challenges. We steward our resources with transparency and efficiency. Together, we create a community where everyone is able to live with dignity and hope. Impelled by the love and teaching of Jesus Christ, while respecting the dignity and potential of all people, we collaborate to offer life-giving programs, advocate for the voiceless and empower the vulnerable to foster a just society .Catholic Charities Archdiocese of New Orleans (CCANO) has been an open door, a warm welcome, dry ground, a defending voice, and a hand up for generations of Louisiana residents. Our shared stories and strong roots help a diverse community stand tall together. Meeting the needs of the whole person is our continued commitment.

What You'll Do:

Under the supervision of the Facilities Manager and/or designated site leadership, responsible for maintaining a safe, secure, and orderly environment for participants, staff, visitors, vendors, and property at the Benson location. Monitors facility access, patrols grounds, responds to incidents, and supports emergency preparedness efforts. Exercises sound judgment in handling safety concerns while demonstrating professionalism and respect toward the elderly population served.

• Monitors and controls entry and exit points to the Benson location, verifying visitors, vendors, and contractors according to established procedures.
• Conducts routine patrols of interior and exterior areas, parking lots, and perimeter grounds to identify safety, security, or maintenance concerns.
• Responds promptly to alarms, disturbances, medical emergencies, falls, suspicious activity, and other incidents; notifies leadership and emergency responders as appropriate.
• Assists with participant, visitor, and staff safety by providing escorts, directions, and support when needed.
• Maintains daily activity logs, incident reports, visitor records, and other required documentation accurately and timely.
• Observes and reports hazards such as spills, broken equipment, unlocked doors, lighting issues, or environmental risks that may affect participant safety.
• Supports emergency preparedness plans including fire drills, evacuations, severe weather procedures, and disaster response activities.
• Helps de-escalate conflicts using calm communication and professional presence; requests additional assistance when necessary.
• Coordinates with Transportation, Day Center, Home Care, and administrative staff regarding participant movement and security needs.
• Monitors cameras, access systems, and security equipment; reports malfunctions for repair.
• Maintains confidentiality of participant, employee, and organizational information.
• Demonstrates a professional attitude and courteous approach with participants, families, staff, and all visitors.
• Complies with established department and organizational policies, procedures, safety standards, and objectives.
• Performs other related duties as assigned.

Perks!

• Medical, Dental, Vision
• FSA, HSA
• Indemnity Plans
• 401k Matching
• Company Paid Life Insurance
• Company Paid STD & LTD
• Wellness Program Incentives
• Employee Referral Bonus
• EAP
• Teladoc and sooo much more!

What You'll Bring:

• High School Diploma or Equivalent, Required
• Prior security, law enforcement, military, healthcare security, or related experience, Preferred
• CPR / First Aid Certification, Preferred
• Experience working with elderly, disabled, or vulnerable populations, Preferred
• Strong observational, communication, and conflict de-escalation skills
• Ability to remain calm in emergencies and exercise sound judgment
• Basic computer and report-writing skills
• Valid Driver's License, Preferred
• Ability to stand, walk, patrol, and respond quickly throughout shift

Schedule:

• Weekly
• Full-Time

The Catholic Charities Archdiocese of New Orleans is an Equal Opportunity Employer At the CCANO , we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital status, veteran service, genetic information, family or parental status, or any other status in accordance with applicable federal, state and local laws. The CCANO expressly prohibits any form of unlawful employee harassment based on any of the characteristics listed here. Improper interference with the ability of CCANO employees to perform their expected job duties is absolutely not tolerated. The CCANO complies with applicable state and local laws governing non-discrimination in employment in every location in which CCANO has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.