This position provides specialized support and advisory services to the Administrative Division within the Enterprise Emergency Operations Group (EEOG) which is a shared service for the EEOG. The Administrative Division centralizes and delivers essential administrative, operational, and strategic assistance to key organizational departments, including Emergency Management, Security Services, Business Continuity, and the Risk Information & Intelligence Center (RIIC).
This role focuses on optimizing processes, enhancing service delivery, and ensuring alignment with organizational goals to improve efficiency, reduce redundancies, and support resilience across these critical areas.
This position will utilize the skills and knowledge of the industry’s best practices to assess and make recommendations to the internal and/or external stakeholders during the implementation of Security Service projects.
Responsibilities:
Possess excellent written and oral communication and negotiation skills that foster strong working relationships across a large team and group of stakeholders.·
Utilize strong analytical skills with attention to detail. Experience in process improvement methodologies is preferred (e.g., Lean and/or Six Sigma).
Work closely with leaders and teams within Enterprise facilities to understand their requirements and provide guidance on shared resources, tools, and best practices.·
Contribute to initiatives involving the migration or enhancement of shared services, including automation, digitalization, and performance tracking.
Support the Administrative Division by identifying and tracking project milestones and roadblocks for delivery, preparing reports, and recommending adjustments to meet the needs of each facility.·
Provide training support and knowledge transfer to Administrative Division colleagues and supported departments within the EEOG to foster a culture of continuous improvement.
Develop program recommendations for each service based on allotted project budget.
Performs other duties as assigned·
Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”
Requirements:
Bachelor's degree in a related field
3+ years of experience in a healthcare security, safety or emergency mgt. leadership role that includes experience navigating large projects