Seasonal Coordinator - Client Relations Center

Hermes

New York, NY

JOB DETAILS
SALARY
SKILLS
Communication Skills, Consumer Branding, Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Online Chat, Order Processing, Organizational Skills, Problem Solving Skills, Product Demonstration, Retail, Team Player, eCommerce
LOCATION
New York, NY
POSTED
2 days ago

The Seasonal Client Relations Center Coordinator supports the eCommerce team by providing exceptional customer service via phone, email, and live chat, handling inquiries, resolving issues, and processing orders. This onsite role at the NY Corporate Office runs from early May to late July 2026. Key responsibilities include demonstrating product knowledge, maintaining professionalism, collaborating internally, and fostering customer loyalty. Candidates should have 1-2 years in customer service or luxury retail, strong communication skills, and flexibility to work weekdays and weekends. The position offers $21/hour, with an emphasis on discretion, problem-solving, and a sophisticated client experience. It promotes diversity, inclusion, and equal opportunity, welcoming individuals with varied backgrounds and skills. The role requires a proactive, detail-oriented team player committed to upholding brand standards and client satisfaction.

About the Company

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Hermes