The Six Flags National Support Center is the go-to resource for our guests. The purpose of this position is to provide fast, friendly, out-going service to members at all Six Flags properties. Support Center Representatives will engage with guests from all across the country!
Availability:
• 8 am to 5pm and 11am-8pm shifts.
• Full week schedule available, weekends required.
• Tuesdays & Wednesdays off or Wednesdays & Thursdays off.
Position Type: Seasonal
Hourly Rate: $15/hour
You'll contribute to our mission by:
• Supporting the Six Flags Mantra - Friendly, Clean, Fast, and Safe Service
• Talking with guests and answering questions regarding park policies and procedures
• Resolving guest complaints and concerns in a friendly and professional manner
• Proficiency in computer skills in Microsoft Office and Windows OS are required
• Basic to intermediate Salesforce's experience
• Ability to communication via phone, chat and email to resolve concerns
• Strong work ethic, attention to detail, and a commitment to safety
• Ability to interact in a professional and positive manner
• Problem-solving skill
• Excellent written and verbal communication skills
• Sense of urgency and fun
• Friendly, outgoing personality, and ability to address guest concerns with empathy
• Ability to read, speak, write, and understand the English language