SE Concessions Manager

Student Concessions Manager

Student Concessions Managers manage or co-lead sports, events or commencement related concessions offerings throughout the year. Student Concessions Managers may independently work smaller games across campus. Student Managers support management staff and other off campus employees to complete any tasks as assigned. This position performs tasks and responsibilities that are equivalent to an off campus, Dining Services staff member. Specialized skills are required to perform complex tasks. High levels of accountability and professionalism required. Attendance for events scheduled is expected as a responsibility of this position. Supervision of other student employees or volunteers is required.

Specific duties include:

• Training and mentoring volunteers and/or student employees to ensure safe, hygienic and professional behavior. Manage all aspects of keeping a cleanly, hygienic and organized space. Ensures hygienic workspaces by cleaning, organizing, labeling/dating (First In First Out), dish washing, trash/recycling/composting, sweeping, mopping and other general cleaning related to the normal upkeep of a food service space.
• Completing food/drink orders/production as assigned. Maintaining food/drink stations. Cleaning, organizing and stocking.
• In the absence of a Manager or Lead, assisting with customer questions or complaints finding workable solutions through on-the-spot problem solving.
• Assisting manager/lead in day-to-day operating functions such as schedule management, replenishing cash funds, deposits, inventory, ordering and other office functions. Managing Opening/Closing activities during shift, and ensuring that standards are met. Assisting during inclement weather planning and staffing.
• Ensuring that dress code requirements are met, and that volunteers and other staff are dressed professionally and safely for their shift.
• Assisting with conflict resolution with the assistance of the manager or lead.
• Assisting in recipe creation, social media management, and promotions development.
• Supporting and enforcing all policies and guidelines.
• Assisting with high level functions during inclement weather, emergency operations, or during special events.
• Assisting in special projects or training as assigned by manager.

Qualifications:

This position requires a minimum of 10 hours a week scheduled in order to accomplish the duties of this job description.

-2 Years (3 full semesters cumulative experience) of experience in an on-campus café, concessions stand or restaurant location with progressive duties assigned. Experience in training, mentoring and managing. OR 2 years of experience in shift leadership or high level of responsibility at an off-campus food services location required.

- Knowledge of Virginia health code standards, and mentors others to ensure sanitation and safety.

- Complete a required food safety class prior to start of position

- Complete a required allergen training prior to start of position

- Excellent communication skills, reliability and accountability.

- Must be able to work productively in a fast-paced environment with little supervision.

- Must have a friendly and approachable demeanor, and a calm attitude when under pressure.

- Must be able to provide guidance and correction in a productive and respectful tone.

- Must be able to stand for long periods. Must be able to lift 25 pounds.

- Must be able to drive golf carts.

Pay Grade: Student 3 (Starting rate $13.75/hour)

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.