Facilitate Scrum ceremonies : Daily standups, sprint planning, retrospectives, and reviews
Remove blockers : Identify and eliminate obstacles preventing team progress
Shield the team : Protect from external interruptions and scope changes mid-sprint
Coach stakeholders : Guide product owners and teams on Agile principles
Track metrics : Monitor velocity, burndown charts, and team health indicators
Technical Understanding
Software development lifecycle knowledge
Basic understanding of development tools and practices
Familiarity with CI/CD concepts
Facilitation & Communication
Conflict resolution and mediation
Active listening and questioning techniques
Clear, concise communication across all levels
Agile Expertise
Deep Scrum framework knowledge (CSM/PSM certification) plus
Understanding of Kanban, SAFe, or other Agile methodologies
Continuous improvement mindset
Leadership
Servant leadership approach
Emotional intelligence
Team motivation without authority
Tools Proficiency
JIRA for issue tracking
Confluence or similar for documentation