Scrum Master

In this scrum master role, you will provide day to day direction for a scrum team residing within the Frameworks & Services Organization. This is a shared services scrum team that develops and implements java microservices for consumers across the CVS/Aetna enterprise. Initiatives may range across multiple programs across the enterprise and utilize multiple technologies. Length of project(s) may run multiple months or years in duration.

This position will require continuous collaboration and consultation with leaders, contributors, and various level stakeholders to ensure the desired business outcomes are implemented. The ideal candidate is an initiative-taker, detail-oriented, highly organized, and able to work on multiple tasks simultaneously in a fast-paced environment. It also requires a proven track record of facilitating and influencing teams to gain alignment and consensus on key project milestones.

The key areas of focus for this role are to ensure the scrum team is delivering features to production on time, within budget and with a high degree of quality. In addition to this, the scrum master should be well versed in executing work utilizing the Agile methodology. This includes facilitation of scrum ceremonies (daily stand-up, sprint planning & backlog grooming meetings). Also, they should have experience with managing an intake process which prioritizes work by business value and team capacity.

Role includes, but not limited to, the following core responsibilities:

• Manages the work and deliverables of multiple, complex projects or programs, through ideation to implementation; that impact multiple processes, systems, functions, services, and/or products.
• Fosters information sharing, creating a collaborative environment
• Allocates and monitors resource allocations and forecasting for team members on the scrum team.
• Cohesive project facilitation, planning, collaboration, analysis, and guidance, ensuring that solutions achieve the expected business benefit or result.
• Active participation in all phases technology delivery: which may include discovery, assessment, initiation, planning, design, development, testing, execution, deployment, post implementation support etc.
• Engaging the appropriate resources needed to define and approve the project scope, requirements, and acceptance of the new functionality or change, prior to the projects' go live dates.
• Proactively manage, escalate, and mitigate all issues and risks, engaging required parties, and escalating as needed, to drive to resolution and project deliverables remain on track.
• Proactively evaluate project activities, build contingency plans, execute corrective action, and monitor issue resolution to mitigate risks such as scope and/or variances in desired results.
• Track activity progress and build communication plan for implementation to ensure all impacted parties (up-stream/down-stream) are informed of next steps for completion and project status.
• Effectively manage team/stakeholder expectations and engagement through clear and frequent communication regarding status updates, critical path progress, or scrum of scrums meetings.
• Sets the tone in shaping the team's culture, fostering an environment for high-performing team dynamics, continuous flow & improvements

Required Qualifications

• 4-7 years related experience in project management or scrum master role
• Understanding of Agile at scale philosophies & methodologies.
• Experience working in an Agile organization using Scrum or Scaled Agile Framework (SAFe)
• Strong technical aptitude and experience leading teams in delivering quality software
• Experience includes development and management of multiple projects simultaneously
• Proactive, problem-solving approach someone who offers solutions not problems for others to solve.
• Self-starter with the ability to work independently and effectively prioritize multiple deliverables
• Demonstrated flexibility to manage conflicting priorities
• Proven track record in meeting deadlines, assigned deliverables, project milestones, and negotiating for resources
• Ability to influence, collaborate, and communicate effectively with all levels and varying audiences
• Leadership abilities that include motivating others, giving and receiving feedback, leading without authority and delegation
• Excellent relationship management skills, with experience collaborating across various teams, business segments, functional areas, and/or stakeholder groups
• Demonstrated success using verbal and written communication skills to present information
• Strong Microsoft Office365 Suite & RTC proficiency

Preferred Qualifications

• 3+ years of project management experience
• Familiarity with variety of project management methodologies i.e., agile, scrum, waterfall, lean, etc.
• Understanding of resource allocations, forecasting, and budgeting.
• Aptitude to communicate complex findings and conclusions in an easy-to-understand way
• Strong organizational, multi-tasking, and follow up skills
• Technical experience modern Java software and tooling
• Strong understanding of the various Aetna systems and the end-to-end member experience for multiple applications/programs
• Prior healthcare industry experience

This team operates primarily based on the Eastern Time Zone.

Education

Bachelor's degree or, equivalent experience (HS diploma + 4 years relevant experience)

Required Skills :

Basic Qualification :

Additional Skills :

Background Check : Yes

Drug Screen : No