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School Engagement & Student Success Manager

Stride, Inc.

Apex, North Carolina

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JOB DETAILS
SKILLS
Background Investigation, Campaigns, Communication Skills, Cross-Functional, Customer Relationship Management (CRM), Customer Support/Service, Data Analysis, Data Quality, Detail Oriented, Educational Administration, Funding, Information Technology & Information Systems, Interpersonal Skills, Leadership, Microsoft Excel, Microsoft PowerPoint, Multitasking, Operating Systems, Organizational Skills, Presentation/Verbal Skills, Project Tracking, Project/Program Management, Record Keeping, Retention Programs, Scholarship, Strategic Planning, Student Services, Sustainability, Time Management, Training/Teaching Curriculum, Tuition Fees, Writing Skills
LOCATION
Apex, North Carolina
POSTED
13 days ago
Job Description

Residency Requirements
  • NorthCarolina or SouthCarolinaResidencyPreferred
    • May consider candidates that reside in surrounding states (GA, TN, VA)

K12, a Stride Company, believes in Education for ANY ONE. We provide families with an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace.

Passionate Educators are needed at the Stride K12 partner school, Coast to Mountains Preparatory Academy (CM Prep). We want you to be a part of our talented team!

The mission of Coast to Mountains Preparatory Academy (CM Prep) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!

The School Support, Enrollment & Scholarship Coordinator serves as a key member of the school leadership team, focused on advancing student recruitment, family engagement, scholarship accessibility, and enrollment sustainability. This position partners closely with school leaders to support strategic growth initiatives, strengthen family relationships, and ensure students and families receive personalized guidance throughout the enrollment and retention journey.

The role provides leadership and oversight of Opportunity Scholarship (OS), ESA+, and other tuition assistance programs while serving as a primary resource for families navigating enrollment, funding, and school engagement processes. In collaboration with school administration, the coordinator develops and implements targeted outreach campaigns, re-registration initiatives, and student retention strategies designed to support enrollment growth and long-term student success.

As a highly visible and family-facing representative of the school, this individual helps cultivate a strong sense of community, serves as a trusted liaison between families and school leadership, and contributes to strategic planning efforts that enhance the overall student and family experience.

This is a full-time position. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 9-5 (or 8-4) or as defined by the school.

MINIMUM REQUIRED QUALIFICATIONS:
  • Associate's degree required; Bachelor's degree in Education, Business, Communications, or a related field preferred.
  • Minimum of 2 years of experience in education, admissions, enrollment management, family engagement, customer service, student support, or a related field.

OTHER REQUIRED QUALIFICATIONS:
  • Demonstrated ability to build positive relationships with students, families, and stakeholders through strong interpersonal and communication skills.
  • Experience managing multiple projects, priorities, and deadlines in a fast-paced environment.
  • Strong organizational skills with exceptional attention to detail and data accuracy.
  • Ability to analyze data, track progress, and maintain accurate records and reports.
  • Strong written and verbal communication skills, including the ability to conduct presentations, information sessions, and family outreach activities.
  • Ability to work independently while collaborating effectively with school leadership and cross-functional teams.
  • Commitment to providing exceptional customer service and supporting a positive school culture.
  • Ability to maintain confidentiality and handle sensitive student and family information with professionalism.
  • Willingness to work occasional evenings or weekends to support family information sessions, enrollment events, and school activities.
  • Proficiency in Microsoft Excel, Power Point, MS 365; Web proficiency
  • Ability to clear required background check

DESIRED QUALIFICATIONS:
  • Experience working in a K-12 school environment, private school setting, or educational organization.
  • Knowledge of school choice programs, including Opportunity Scholarships, ESA programs, tuition assistance, or other educational funding opportunities.
  • Experience supporting student recruitment, enrollment management, family engagement, retention initiatives, or community outreach efforts.
  • Familiarity with student information systems, CRM platforms, enrollment management systems, or data tracking tools.

About the Company

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Stride, Inc.