Analysis Skills, Business Analysis, Business Operations, Business Processes, Cloud Computing, Construction, Customer Satisfaction, Customer/Client Research, Data Collection, Data Modeling, Functional Requirements Document (FRD), Hospital, Industry Standards, Internet Application, Microsoft Excel, Microsoft SQL Server, Needs Assessment, Nursing, Operational Support, Oracle, Peoplesoft, Problem Solving Skills, Process Improvement, Process Modeling, Quality Assurance, Quality Metrics, Requirements Management, Resolve Customer Issues, SQL (Structured Query Language), Software Administration, Software Development, Staff Requirements, Team Player, Technical Writing